At a Glance
- Tasks: Be the first point of contact for customers and provide top-notch service.
- Company: Join a successful consultancy in the garage equipment sector.
- Benefits: Enjoy a competitive salary, private healthcare, and generous holiday allowance.
- Other info: Full-time role with opportunities for training and career development.
- Why this job: Make a real difference by helping customers and resolving their queries.
- Qualifications: Strong communication skills and experience in administration are essential.
The predicted salary is between 24500 - 26000 £ per year.
As Customer Service Administrator you will join a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £24,500 and £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
- Be first point of contact for customers
- Providing high levels of customer care over the phone and via email
- Liaise with customers, resolving any queries quickly and efficiently
- Generate system based quotes and invoices
- Support with coordinating service administration
- Contact customers to confirm proposed dates and obtain order numbers for scheduled work
- Maintain database of all customer records
Skills Required for the Customer Service Administrator:
- Methodical approach used to managing a busy workload
- Administration experience within an office environment
- Solid IT skills including MS Office
- Excellent communications skills
- Organised approach to work, able to work on multiple tasks at the same time
- High levels of accuracy and attention to detail
- Adaptable in a changing environment
What’s in it for you?
- A salary of between £24,500 and £26,000
- Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
- 22 days holiday + bank holidays, increasing with service
- Training, support and development
- Working for a successful, established business
- Private healthcare for you and your family after six month probation
Customer Service Administrator in London employer: Cameo Consultancy
Join a thriving team in Buckingham as a Customer Service Administrator, where you will be part of a supportive and dynamic work environment. With a competitive salary of up to £26,000, generous holiday allowance, and opportunities for training and development, this role offers not just a job but a pathway to grow within a successful business in the garage equipment sector. Enjoy the added benefit of private healthcare after your probation period, ensuring you and your family are well taken care of.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in London
✨Tip Number 1
Get to know the company! Research Cameo Consultancy and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the role. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your administration experience and any customer service skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've provided excellent customer service in the past, and let us know why you're excited about joining our team.
Show Off Your IT Skills:Since solid IT skills are key for this role, make sure to mention your proficiency with MS Office and any other relevant software. We love seeing candidates who are tech-savvy and can handle our database with ease!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at Cameo Consultancy
✨Know the Company Inside Out
Before your interview, take some time to research Cameo Consultancy. Understand their history, values, and what they do in the garage equipment sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Administrator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service, resolved queries, or handled difficult situations. Be ready to discuss how you maintain high levels of accuracy and attention to detail.
✨Demonstrate Your Organisational Skills
The role requires managing multiple tasks simultaneously. Think of specific instances where you've successfully juggled various responsibilities. Highlight your methodical approach and how you prioritise tasks to ensure everything runs smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Customer Service Administrator. This shows that you're engaged and eager to learn more about the position.
