At a Glance
- Tasks: Be the friendly voice for customers, resolving queries and managing service administration.
- Company: Join a successful business in the garage equipment sector with a supportive team.
- Benefits: Competitive salary up to £26,000, full-time hours, and a permanent position.
- Other info: Great opportunity for career growth in a busy, collaborative team.
- Why this job: Make a difference by providing top-notch customer service in a dynamic environment.
- Qualifications: Confident communication skills and experience in administration are essential.
The predicted salary is between 26000 - 26000 £ per year.
As Customer Service Administrator you will be joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role: Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
- Be first point of contact for customers
- Providing high levels of customer care over the phone and via email
- Liaise with customers, resolving any queries quickly and efficiently
- Generate system based quotes and invoices
- Support with coordinating service administration
- Contact customers to confirm proposed dates and obtain order numbers for scheduled work
- Maintain database of all customer records
Skills Required for the Service Administrator:
- Confident customer service skills
- Methodical approach used to managing a busy workload
- Administration experience within an office environment
- Solid IT skills including MS Office
- Excellent communication skills
- Organised approach to work, able to work on multiple tasks
Customer Service Administrator in Buckingham employer: Cameo Consultancy (Recruitment)
Join a dynamic and supportive team as a Customer Service Administrator in Buckingham, where you will play a vital role in delivering exceptional customer service within a well-established business in the garage equipment sector. Enjoy a collaborative work culture that values employee growth, offering opportunities for professional development and a competitive salary of up to £26,000, all while being part of a company that prioritises its employees' well-being and success.
Contact Details:
Cameo Consultancy (Recruitment) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Buckingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Service Administrator. This will help you feel more confident when handling queries during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you, which could give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team in Buckingham.
We think you need these skills to ace Customer Service Administrator in Buckingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and provided support in the past, so share specific examples that showcase your skills!
Be Methodical and Organised:Since the role involves managing a busy workload, let us know how you stay organised. Mention any tools or methods you use to keep track of tasks and ensure nothing slips through the cracks.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We love seeing candidates who take the extra step to align their experience with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cameo Consultancy (Recruitment)
✨Know the Company Inside Out
Before your interview, do some research on the company. Understand their history in the garage equipment sector and what makes them successful. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since the role is all about providing high levels of customer care, prepare examples from your past experiences where you’ve successfully resolved customer queries. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Demonstrate Your Organisational Skills
The job requires a methodical approach to managing a busy workload. Think of specific instances where you’ve juggled multiple tasks or projects. Highlight your ability to stay organised and efficient, especially when under pressure.
✨Brush Up on Your IT Skills
As the role involves maintaining databases and generating quotes and invoices, make sure you're comfortable with MS Office and any other relevant software. If you have experience with similar systems, be prepared to discuss that during the interview.
