Life Sciences Graduate - Customer Service Officer

Life Sciences Graduate - Customer Service Officer

Full-Time 27000 - 33000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver outstanding customer service and support the sales team in a dynamic environment.
  • Company: Join a growing business in the Life Sciences sector with a friendly team.
  • Benefits: Up to £26,000 salary, 20% bonus, gym access, and 25 days holiday.
  • Other info: Enjoy full training and excellent career development opportunities.
  • Why this job: Kickstart your career in Life Sciences while gaining valuable industry experience.
  • Qualifications: Life Sciences degree and customer service experience are essential.

The predicted salary is between 27000 - 33000 £ per year.

  • Life Sciences Graduate - Customer Service Officer
  • Birmingham | Office Based | Up to £26,000 + 20% Bonus

Are you a recent Life Sciences graduate looking for your first commercial role?

Have you gained customer service experience through a part-time job, placement or previous role?

We're recruiting on behalf of a growing business within the Life Sciences sector, offering an excellent opportunity to join a friendly, supportive team where you'll gain valuable industry experience and build a long-term career.

The Role

As part of the Customer Service team, you'll play a key role in delivering an outstanding customer experience while supporting the wider sales team.

You’ll be responsible for

  • Processing customer orders and quotations
  • Managing customer enquiries via phone and email
  • Resolving customer queries and escalating technical issues when required
  • Supporting the field sales team with administration and customer communications
  • Maintaining accurate customer information and pricing
  • Helping to improve customer service processes

You’ll have

  • A Life Sciences degree (essential)
  • Excellent communication and customer service skills
  • Customer service experience gained through work, placements or alongside your studies
  • Strong organisational skills and attention to detail
  • Good Microsoft Office skills
  • A positive attitude and willingness to learn

What’s on Offer?

  • Salary of up to £26,000
  • 20% annual bonus based on personal and company KPIs
  • Full training and ongoing support
  • Modern offices with parking and an on-site gym
  • 25 days' holiday plus bank holidays and Christmas shutdown
  • Office based
  • Pension scheme
  • Career development within the Life Sciences industry
  • #J-18808-Ljbffr

Life Sciences Graduate - Customer Service Officer employer: Cameo Consultancy Recruitment Ltd

Cameo Consultancy Recruitment Ltd is an excellent employer, offering a dynamic and supportive work environment in Banbury. With a focus on employee growth and development, the company promotes a collaborative culture where team members can thrive while enjoying the flexibility of hybrid working options. Join us to be part of a fast-paced team that values your contributions and fosters meaningful career advancement.

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Contact Details:

Cameo Consultancy Recruitment Ltd Recruitment Team

We think you need these skills to ace Life Sciences Graduate - Customer Service Officer

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Microsoft Office Skills
Problem-Solving Skills
Technical Issue Resolution