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For Companies At a Glance
- Tasks: Visit customer sites, demonstrate equipment, and support contract mobilisations.
- Company: Join Karcher, a global leader in professional cleaning solutions.
- Benefits: Competitive salary, company van, health plan, and staff discounts.
- Why this job: Be hands-on, build relationships, and make a real impact on customer experiences.
- Qualifications: Confident, personable, and comfortable in customer-facing roles.
- Other info: Enjoy flexible hours and structured training in a supportive team.
The predicted salary is between 32888 - 36888 £ per year.
Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We are supporting Karcher with the hire of a Field Support Executive to join their established field team, covering the South East and London. This is not a desk-based sales role. It is a hands-on, customer and commercial support position for someone who enjoys being out on sites, building relationships, and making things work properly.
You will act as the bridge between customer sites and Karcher’s internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported. This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background.
What you will be doing:
- Visiting customer sites, distributors and end users across the South East and London
- Demonstrating Karcher professional equipment and showing teams how to use it properly
- Supporting contract mobilisation and new site setups
- Training site staff when new machines or solutions go live
- Conducting site surveys and identifying improvement or upsell opportunities
- Feeding leads, site insights and updates back into the sales and internal teams via CRM
- Supporting Key Account Managers by handling site level activity
- Managing your own diary, travel and planning across a large and varied territory
What we are really looking for:
- Someone confident, personable and comfortable talking to people at all levels
- A natural relationship builder who enjoys being customer-facing
- Hands-on, practical and happy being active and on their feet most of the day
- Organised and self-driven, able to manage their own schedule and workload
- Curious and willing to learn the technical side of products and solutions (full training provided)
- Comfortable working independently across a wide territory
- Full UK Driving licence
Backgrounds that tend to work well:
- Field support or sales support roles
- Hospitality or retail management
- Customer service in technical, equipment or showroom environments
- Service, admin or internal roles that have moved into customer facing field work
What is in it for you:
- Starting salary: £32,888 per year, plus London Weighting: £3,600 per year where applicable (£300 per month)
- Training: Structured onboarding and product/technical training through Karcher’s internal academy
- Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts
Field Customer Support Executive in St Albans employer: Cameo Consultancy (Recruitment) Limited
Contact Detail:
Cameo Consultancy (Recruitment) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Customer Support Executive in St Albans
✨Tip Number 1
Get to know the company inside out! Research Karcher’s products and services, and understand their customer base. This will help you connect with interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've successfully interacted with customers or resolved issues. Be ready to share these stories during interviews.
✨Tip Number 3
Show off your organisational skills! As you'll be managing your own diary and travel, be prepared to discuss how you prioritise tasks and keep everything on track. Maybe even bring a planner to the interview to demonstrate your planning prowess!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Customer Support Executive in St Albans
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share experiences that highlight your people skills and confidence in customer-facing roles.
Tailor Your Application: Make sure to tailor your application to the Field Customer Support Executive role. Highlight relevant experiences from your background that align with the job description, especially those that showcase your hands-on approach and relationship-building skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on how your skills and experiences make you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Karcher!
How to prepare for a job interview at Cameo Consultancy (Recruitment) Limited
✨Know the Product Inside Out
Before your interview, make sure you familiarise yourself with Karcher's range of professional cleaning solutions. Understanding the products will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare examples from your past experiences where you've successfully interacted with customers or colleagues. Highlight your ability to communicate effectively and resolve issues on-site.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and schedule, especially when covering a large territory. Share specific strategies you use to stay organised and ensure that you can handle multiple tasks efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
