At a Glance
- Tasks: Be the first point of contact for customers and provide top-notch service.
- Company: Join a successful business in the garage equipment sector with a friendly team.
- Benefits: Earn up to £26,000, enjoy private healthcare, and receive training and support.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real difference by helping customers and developing your skills.
- Qualifications: Confident communication skills and experience in administration are essential.
The predicted salary is between 26000 - 26000 £ per year.
Customer Service Administrator you will joining a small, busy service team.
The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000.
Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role
Supporting the service team providing high levels of customer service, maintaining the database and administration.
- Key Accountabilities of the Customer Service Administrator
- Be first point of contact for customers
- Providing high levels of customer care over the phone and via email
- Liaise with customers, resolving any queries quickly and efficiently
- Generate system based quotes and invoices
- Support with coordinating service administration
- Contact customers to confirm proposed dates and obtain order numbers for scheduled work
- Maintain database all customer records
Skills Required for the Service Administrator
- Confident customer services skills
- Methodical approach used to managing a busy workload Administration experience within an office environment
- Solid IT skills including MS Office
- Excellent communications skills
- Organised approach to work, able to work on multiple tasks at the same time
- High levels of accuracy and attention to detail
- Adaptable in a changing environment
What's in it for you?
- A salary of up to £26,000
- Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
- 22 days hol +bank hols, increasing with service
- Training, support and development
- Working for a successful, established business
- Private healthcare for you and your family after six month probation
- #J-18808-Ljbffr
Contact Details:
Cameo Consultancy (Recruitment) Limited Recruitment Team
We think you need these skills to ace Customer Service Administrator in Buckingham
Customer Service Skills
Administration Experience
IT Skills
MS Office
Communication Skills
Organisational Skills
Attention to Detail
