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- Tasks: Lead a dynamic customer service team and ensure top-notch service levels.
- Company: A growing family business with a strong community focus.
- Benefits: Competitive salary, 25 days holiday, employee discounts, and free parking.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Proven experience in customer service leadership and adaptability in fast-paced settings.
- Other info: Full-time, permanent role with opportunities for personal growth.
The predicted salary is between 35000 - 40000 £ per year.
A growing family business based just outside Bicester is seeking a motivated Customer Service Manager. In this full-time, permanent role, you will manage the customer service department, lead a team, and ensure service levels are met.
The ideal candidate has proven experience in customer service leadership, is adaptable, and can manage a fast-paced environment.
The position offers a salary between £35,000 and £40,000, along with benefits such as:
- 25 days holiday
- An employee discount scheme
- Free onsite parking
Autonomous Customer Service Leader High Volume Onsite in Bicester employer: Cameo Consultancy (Recruitment) Limited
Contact Detail:
Cameo Consultancy (Recruitment) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autonomous Customer Service Leader High Volume Onsite in Bicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they’re a family business. Be ready to share how your experience aligns with their needs and how you can lead a team in a fast-paced environment.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight specific examples of how you've successfully managed change or challenges in previous roles. This will demonstrate that you can thrive in a dynamic setting.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Autonomous Customer Service Leader High Volume Onsite in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service leadership experience and adaptability to show us you're the perfect fit for our fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service and how your previous roles have prepared you for this position. Be genuine and let your personality shine through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead a team and meet service levels. Numbers and examples can really make your application stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cameo Consultancy (Recruitment) Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family business. Understand their values, mission, and what sets them apart in the customer service industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Customer Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service levels. Be ready to discuss how you can motivate and inspire your team in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of specific scenarios where you've had to manage high volumes of customer inquiries or adapt to sudden changes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to customer service, team dynamics, or future growth plans. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
