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- Tasks: Input and manage customer orders with precision while building relationships.
- Company: Established company in Banbury with a focus on accuracy and customer service.
- Benefits: Competitive salary, pension scheme, life assurance, and generous holiday allowance.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Attention to detail, strong communication skills, and proficiency in MS Office.
- Other info: Opportunity for career growth and a friendly workplace culture.
The predicted salary is between 18000 - 30000 £ per year.
This is an exciting opportunity for an Order Entry Administrator to join an established company in Banbury on a full time, permanent basis - office based. You will be responsible for consistently ensuring all data accuracy is inputted on to the CRM to the highest level of accuracy. Where applicable, you will use fact finding and questioning techniques to build a rapport and resolve order queries in a timely manner to achieve SLA and KPI targets.
As Order Entry Administrator, you will:
- Manage incoming contact from the customers through websites and email via email management system
- Work at the highest level of accuracy to ensure errors are kept to an absolute minimum and within set KPIs
- Promote products and services to exceed customer requirements, therefore maximising sales opportunities
- Process orders and identify up-sell / cross-sell opportunities
- Verify and correct customer master data in business systems, including additional buyer contact names, email addresses, telephone numbers etc. to support business objective of >95% customer master data accuracy
- Build knowledge of the business to identify and increase new business opportunities
- Consistently deliver the highest standards and quality of service
- Provide backup and support for other customer service roles as required
- Focus on achievement of set KPIs based on individual, team and business goals and objectives
As Order Entry Administrator you must:
- Have excellent attention to detail
- Enjoy a role with repetition and process driven
- Be a natural relationship builder
- Have strong communication skills
- Work logically to identify opportunities and solutions for customers
- Be confident in using systems - including MS Office, CRM
Benefits:
- Salary £25,000
- 5% stakeholder pension scheme
- Life assurance
- Critical illness cover
- 23 days holiday plus bank holidays (increasing with service)
- Annual salary review
- Childcare vouchers
- Employee Support Programme
- Free parking
Order Entry Administrator in Banbury employer: Cameo Consultancy (Recruitment) Limited
Contact Detail:
Cameo Consultancy (Recruitment) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Entry Administrator in Banbury
✨Tip Number 1
Get to know the company inside out! Research their values, products, and services. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Order Entry Administrator in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Entry Administrator role. Highlight your attention to detail and any experience with CRM systems, as these are key for us. Use specific examples that show how you've met KPIs in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your relationship-building skills and how you can help us maximise sales opportunities while maintaining data accuracy.
Showcase Your Communication Skills: Since strong communication is crucial for this role, make sure to demonstrate your skills in both your CV and cover letter. Use clear, concise language and consider including examples of how you've effectively resolved customer queries in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cameo Consultancy (Recruitment) Limited
✨Know Your CRM Inside Out
Familiarise yourself with CRM systems and data entry processes before the interview. Be ready to discuss how you ensure data accuracy and what techniques you use to minimise errors, as this is crucial for the Order Entry Administrator role.
✨Show Off Your Communication Skills
Prepare examples of how you've built rapport with customers in previous roles. Highlight your ability to resolve queries efficiently and how you promote products or services to meet customer needs, as strong communication is key in this position.
✨Demonstrate Attention to Detail
Bring up specific instances where your attention to detail made a difference in your work. Discuss how you manage repetitive tasks while maintaining high standards, as this will show that you can thrive in a process-driven environment.
✨Be Ready to Discuss KPIs
Understand the importance of KPIs in the role and be prepared to talk about how you've met or exceeded targets in the past. This will demonstrate your commitment to achieving business goals and your ability to work towards set objectives.
