At a Glance
- Tasks: Prepare delicious teas and drinks while providing top-notch customer service.
- Company: Join the highly-rated Camden Tea Bar in the vibrant Camden Market.
- Benefits: Earn competitive pay with incentives and enjoy a fun, dynamic work environment.
- Other info: Opportunities for career growth into management roles.
- Why this job: Be part of a passionate team and grow your tea knowledge in a thriving café.
- Qualifications: Friendly, reliable, and eager to learn about specialty teas.
The predicted salary is between 26 - 28 € per hour.
Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five‑star Google reviews and recognised in the Top 10% of cafés worldwide on TripAdvisor. We specialise in loose‑leaf teas from around the world and also serve freshly prepared teas, matcha, and coffees to takeaway customers. Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team. We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista‑style drink preparation.
The Role
You will be responsible for both preparing drinks and helping customers discover and purchase teas and accessories.
- Drink preparation (barista‑style service): Preparing loose‑leaf teas, matcha, and tea‑based drinks to a consistently high standard. Preparing coffees and other hot drinks. Working efficiently during busy periods while maintaining quality. Keeping the tea bar clean, organised, and well‑presented.
- Customer service and retail: Greeting every customer warmly and professionally. Helping customers choose teas based on their tastes and preferences. Building strong knowledge of our teas and products through training. Providing a welcoming, engaging, and informative experience. Handling sales transactions accurately.
- Shop standards and responsibility: Maintaining excellent cleanliness and presentation. Restocking products and maintaining displays. Taking pride in the appearance and smooth running of the shop.
Requirements
- Friendly, confident, and professional with customers.
- Reliable, punctual, and responsible.
- Calm and efficient in a busy environment.
- Interested in developing specialist tea and drink knowledge.
- Looking for a long‑term role with stability and progression.
Experience Preferred
- Barista experience or hospitality experience.
- Retail experience or strong customer‑facing experience.
- Minimum 2 years customer service experience preferred. Full tea training will be provided.
Training and Development
- Specialist tea knowledge.
- Drink preparation skills.
- Customer service and communication skills.
- Professional retail standards.
Growth & Progression Opportunities
- Senior Tea Bar Specialist.
- Supervisor.
- Assistant Manager.
- Management roles in future locations.
Who This Role Is Ideal For
- Barista.
- Café assistant.
- Hospitality professional.
- Specialty retail assistant.
Job Details
- Experience: Required
- Employment: Full‑time
- Schedule: 5 days a week including one weekend day
- Salary: £12.7 – £13.5 hourly
- Benefits: Incentives
About Camden Tea Bar: We are a 5* rated shop within the busy Camden market. We value customer experience and stock a range of over 100 teas from all over the world for customers to enjoy hot or cold in store or to take home in retail packs.
Tearista / Sales Assistant employer: Camden Tea Bar
Camden Tea Bar is an exceptional employer, offering a vibrant work culture in the heart of Camden Market, where team members are celebrated for their dedication to providing outstanding customer experiences. With opportunities for professional growth and development in specialist tea knowledge and drink preparation, employees can look forward to a stable, long-term career path within a highly respected independent tea shop known for its quality and service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Tearista / Sales Assistant
✨Tip Number 1
Get to know Camden Tea Bar inside out! Familiarise yourself with our teas and drinks so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that warm greeting and engaging conversation. Remember, we want someone who can make every customer feel special!
✨Tip Number 3
Show us your personality! When you apply through our website, let your unique vibe shine through. We’re looking for friendly, confident individuals who take pride in their work.
✨Tip Number 4
Be ready for a busy environment! Brush up on your multitasking skills and think about how you’d handle peak times. We love team players who can keep calm and deliver quality service under pressure.
We think you need these skills to ace Tearista / Sales Assistant
Some tips for your application 🫡
Show Your Passion for Tea:When writing your application, let us know why you love tea! Share any experiences you've had with different types of tea or how you enjoy preparing drinks. This will help us see your enthusiasm for the role.
Highlight Customer Service Skills:Since this role is all about providing an exceptional customer experience, make sure to showcase your previous customer service experience. Talk about how you've made customers feel welcome and valued in past roles.
Be Professional Yet Friendly:We’re looking for someone who can balance professionalism with a friendly approach. In your application, use a warm tone while maintaining a level of professionalism that reflects our brand values.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your application and get back to you quickly!
How to prepare for a job interview at Camden Tea Bar
✨Know Your Teas
Before the interview, brush up on your knowledge of different types of teas and their origins. Camden Tea Bar prides itself on its extensive selection, so being able to discuss your favourite teas or even suggest pairings can really impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer, as this role is all about creating a welcoming experience for tea lovers.
✨Practice Drink Preparation
If you have barista experience, be ready to talk about your drink preparation skills. If not, consider practicing making a few tea-based drinks at home. Being able to demonstrate your passion for quality drink preparation can set you apart.
✨Emphasise Reliability and Teamwork
Camden Tea Bar values reliability and professionalism. Be prepared to discuss how you manage your time effectively and work well in a team, especially during busy periods. Highlighting your commitment to maintaining shop standards will resonate with the interviewers.
