At a Glance
- Tasks: Prepare delicious teas and provide exceptional customer service in a vibrant tea bar.
- Company: Join Camden Tea Bar, a top-rated independent tea shop in Camden Market.
- Benefits: Earn £12.7 – £13.5 per hour with incentives and opportunities for growth.
- Other info: Full training provided with clear paths for career progression.
- Why this job: Be part of a passionate team and share your love for tea with customers.
- Qualifications: Friendly, reliable, and eager to learn about specialty teas.
The predicted salary is between 12 - 13 £ per hour.
Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five‑star Google reviews and recognised in the Top 10% of cafés worldwide on TripAdvisor. We specialise in loose‑leaf teas from around the world and also serve freshly prepared teas, matcha, and coffees to takeaway customers. Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team.
We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista‑style drink preparation. This is a customer‑focused role suited to someone who takes pride in their work and is looking for a stable, long‑term position with opportunities to grow.
The Role
You will be responsible for both preparing drinks and helping customers discover and purchase teas and accessories.
Responsibilities
- Drink preparation (barista‑style service):
- Preparing loose‑leaf teas, matcha, and tea‑based drinks to a consistently high standard.
- Preparing coffees and other hot drinks.
- Working efficiently during busy periods while maintaining quality.
- Keeping the tea bar clean, organised, and well‑presented.
- Customer service and retail:
- Greeting every customer warmly and professionally.
- Helping customers choose teas based on their tastes and preferences.
- Building strong knowledge of our teas and products through training.
- Providing a welcoming, engaging, and informative experience.
- Handling sales transactions accurately.
- Shop standards and responsibility:
- Maintaining excellent cleanliness and presentation.
- Restocking products and maintaining displays.
- Taking pride in the appearance and smooth running of the shop.
Requirements
- Friendly, confident, and professional with customers.
- Reliable, punctual, and responsible.
- Calm and efficient in a busy environment.
- Interested in developing specialist tea and drink knowledge.
- Looking for a long‑term role with stability and progression.
Experience Preferred
- Barista experience or hospitality experience.
- Retail experience or strong customer‑facing experience.
- Minimum 2 years customer service experience preferred.
- Full tea training will be provided.
Training and Development
- Specialist tea knowledge.
- Drink preparation skills.
- Customer service and communication skills.
- Professional retail standards.
Growth & Progression Opportunities
- Senior Tea Bar Specialist.
- Supervisor.
- Assistant Manager.
- Management roles in future locations.
Who This Role Is Ideal For
- Barista.
- Café assistant.
- Hospitality professional.
- Specialty retail assistant.
Job Details
- Experience: Required
- Employment: Full‑time
- Schedule: 5 days a week including one weekend day
- Salary: £12.7 – £13.5 hourly
- Benefits: Incentives
About Camden Tea Bar: We are a 5* rated shop within the busy Camden market. We value customer experience and stock a range of over 100 teas from all over the world for customers to enjoy hot or cold in store or to take home in retail packs.
Tearista / Sales Assistant in London employer: Camden Tea Bar
Camden Tea Bar is an exceptional employer, offering a vibrant work culture in the heart of Camden Market, where team members are encouraged to develop their specialist tea knowledge and customer service skills. With a strong focus on employee growth, opportunities for advancement into roles such as Senior Tea Bar Specialist or Assistant Manager are readily available, all while being part of a highly respected independent tea shop known for its outstanding customer experience and quality products.
StudySmarter Expert Advice🤫
We think this is how you could land Tearista / Sales Assistant in London
✨Tip Number 1
Get to know Camden Tea Bar inside out! Familiarise yourself with their tea offerings and customer service style. When you walk in for an interview, show off your knowledge and passion for tea – it’ll impress them!
✨Tip Number 2
Practice your barista skills before the interview. If you can whip up a mean cup of tea or coffee, it’ll demonstrate your commitment to the role. Plus, it’s a great way to show you’re ready to hit the ground running!
✨Tip Number 3
Be prepared to showcase your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. Camden Tea Bar values exceptional service, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tearista / Sales Assistant in London
Some tips for your application 🫡
Show Your Passion for Tea:When writing your application, let us know why you love tea! Share any experiences you've had with different types of tea or how you enjoy preparing drinks. This will help us see your enthusiasm for the role.
Highlight Customer Service Skills:Since this role is all about providing an exceptional customer experience, make sure to showcase your previous customer service experience. Talk about how you've made customers feel welcome and valued in past roles.
Be Professional Yet Friendly:We’re looking for someone who can balance professionalism with a friendly approach. In your application, use a warm tone while maintaining a level of professionalism that reflects our brand values.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your application and get back to you quickly!
How to prepare for a job interview at Camden Tea Bar
✨Know Your Teas
Before the interview, brush up on your knowledge of different types of teas and their origins. Camden Tea Bar prides itself on its extensive selection, so being able to discuss your favourite teas or even suggest pairings can really impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer, as this role is all about creating a welcoming experience for tea lovers.
✨Practice Drink Preparation
If you have barista experience, practice making a few drinks at home. Even if you’re not a pro, showing enthusiasm for learning drink preparation techniques can demonstrate your commitment to the role and your willingness to grow.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the professional yet friendly vibe of Camden Tea Bar. A neat appearance shows that you take pride in your work, which is exactly what they’re looking for.
