At a Glance
- Tasks: Prepare delicious teas and coffees while providing top-notch customer service.
- Company: Join the highly-rated Camden Tea Bar in the vibrant Camden Market.
- Benefits: Earn £12.3 – £13.5 per hour with incentives and flexible schedules.
- Other info: Opportunities for career progression within an expanding independent business.
- Why this job: Be part of a passionate team and grow your tea expertise in a fun environment.
- Qualifications: Experience in hospitality or retail is preferred, but training will be provided.
The predicted salary is between 25 - 27 € per hour.
Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. We specialise in loose-leaf teas from around the world, and we also serve freshly prepared teas, matcha, and coffees to takeaway customers. Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team. We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista-style drink preparation. This is a customer-focused role suited to someone who takes pride in their work and is looking for a stable, long-term position with opportunities to grow.
Role and responsibilities
- Drink preparation (barista-style service): Preparing loose-leaf teas, matcha, and tea-based drinks to a consistently high standard. Preparing coffees and other hot drinks. Working efficiently during busy periods while maintaining quality. Keeping the tea bar clean, organised, and well presented.
- Customer service and retail: Greeting every customer warmly and professionally. Helping customers choose teas based on their tastes and preferences. Building strong knowledge of our teas and products through training. Providing a welcoming, engaging, and informative experience. Handling sales transactions accurately.
- Shop standards and responsibility: Maintaining excellent cleanliness and presentation. Restocking products and maintaining displays. Taking pride in the appearance and smooth running of the shop.
What We’re Looking For
- Friendly, confident, and professional with customers.
- Reliable, punctual, and responsible.
- Calm and efficient in a busy environment.
- Interested in developing specialist tea and drink knowledge.
- Looking for a long-term role with stability and progression.
Experience and training
- Experience preferred: Barista experience OR hospitality experience. Retail experience OR strong customer-facing experience. Minimum 2 years customer service experience preferred. Full tea training will be provided.
Training and Development
You will receive structured training to develop: Specialist tea knowledge, Drink preparation skills, Customer service and communication skills, Professional retail standards. Our team are trained to provide both excellent drinks and expert customer guidance.
Growth & progression
Camden Tea Bar is an expanding independent business, and we are committed to promoting from within. There will be opportunities to progress into roles such as Senior Tea Bar Specialist, Supervisor, Assistant Manager, and management roles in future locations. We are looking for people who want to grow with the business long term.
Who this role is ideal for
This role is ideal for someone who has worked as a Barista, Café assistant, Hospitality professional, or Specialty retail assistant and is looking for a more specialist, professional retail environment.
Experience, schedule, compensation
- Experience: Required
- Employment: Full-time
- Schedule: 5 days a week including one weekend day
- Salary: £12.3 – £13.5 hourly
- Benefits: + incentives
- Starting time: Immediate start!
About Camden Tea Bar: We are a 5* rated shop within the busy Camden market. We value most our customer experience and stock a range of over 100 teas from all over the world for customers to enjoy hot or cold in store or to take home in retail packs.
Barista / Sales Assistant employer: Camden Tea Bar
Camden Tea Bar is an exceptional employer, renowned for its commitment to quality and customer experience in the vibrant setting of Camden Market, London. With a strong focus on employee growth, we offer structured training and clear progression paths within our expanding independent business, ensuring that our team members not only excel in their roles but also enjoy a supportive and engaging work culture. Join us to be part of a passionate team that values professionalism and provides a unique opportunity to specialise in the art of tea preparation and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Barista / Sales Assistant
✨Tip Number 1
Get to know Camden Tea Bar! Familiarise yourself with their tea offerings and customer service style. When you walk in for an interview, show off your knowledge about their products and what makes them special. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your barista skills before the interview. If you’ve got experience, brush up on your drink preparation techniques. If not, watch some videos or even try making a few drinks at home. Being able to demonstrate your passion for quality drinks can really set you apart.
✨Tip Number 3
Show your personality! Camden Tea Bar is all about exceptional customer experiences, so be friendly and engaging during your interview. Share stories that highlight your customer service skills and how you handle busy situations. They want to see that you can connect with customers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way in showing your enthusiasm!
We think you need these skills to ace Barista / Sales Assistant
Some tips for your application 🫡
Show Your Passion for Tea:When you're writing your application, let your love for tea shine through! Mention any experiences you've had with tea or coffee, and why you’re excited about working at Camden Tea Bar. We want to see that you’re genuinely interested in what we do!
Highlight Your Customer Service Skills:This role is all about providing an exceptional customer experience, so make sure to showcase your customer service skills in your application. Share specific examples of how you've gone above and beyond for customers in the past. We love a good story!
Keep It Professional Yet Friendly:While we want to get to know the real you, remember to keep your application professional. Use a friendly tone, but avoid slang or overly casual language. We’re looking for someone who can connect with our customers while maintaining a professional vibe.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter right there. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Camden Tea Bar
✨Know Your Teas
Before the interview, brush up on your knowledge of different types of teas and their origins. Camden Tea Bar prides itself on its extensive selection, so being able to discuss your favourite teas or suggest pairings will show your passion and fit for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a welcoming atmosphere, which is key for this role.
✨Practice Your Drink Preparation Skills
If you have barista experience, practice making a few drinks before the interview. Even if you’re not asked to prepare a drink, showing that you’re comfortable with the process can set you apart. If you don’t have experience, be ready to express your eagerness to learn.
✨Be Professional Yet Friendly
Camden Tea Bar values a warm and professional approach. During the interview, maintain a friendly demeanour while also showcasing your reliability and professionalism. Remember, they’re looking for someone who can connect with customers and represent their brand well.
