Operations & Communications Officer
Operations & Communications Officer

Operations & Communications Officer

Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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Camden Learning

At a Glance

  • Tasks: Manage communications, organise events, and keep our website fresh and engaging.
  • Company: Join a passionate team dedicated to education and community development.
  • Benefits: Enjoy 30 days annual leave, flexible working, and great staff discounts.
  • Why this job: Make a real difference in education while developing your skills in a supportive environment.
  • Qualifications: Tech-savvy with strong communication and organisational skills.
  • Other info: Perfect for those looking to kickstart their career in a dynamic and collaborative setting.

The predicted salary is between 28800 - 43200 ÂŁ per year.

Overview

  • Operations: answer queries and direct to relevant team members; ensure timely responses.
  • Email bulletins: compile, proofread and publish key bulletins.
  • Maintain accurate contact details in key contact lists.
  • Website: ensure content is accurate and up to date; perform routine audits; update content; liaise with web design agency for more extensive changes.
  • Meetings, training and events: maintain online booking system for training courses; confirm training details with course leads; respond to attendee and course leader queries; book venues and set up online sessions (Zoom); distribute training feedback; support conferences and events (including front-of-house duties).
  • Communications: support social media strategy, gathering posts, proofreading, adding images/hashtags, and managing Camden Learning’s LinkedIn presence; assist with design, publication and dissemination of communications.
  • Other: liaise with schools, Camden Council and partners; promote social justice, equity and inclusion; contribute to improving systems, processes and services; other tasks as required at this level.

About you

Skills and Experience
  • Tech-savvy; comfortable with email platforms, online booking systems, and Zoom.
  • Experience using Wordpress (or similar) to update websites.
  • Excellent attention to detail.
  • Ability to build rapport and gain trust of customers and stakeholders.
  • Excellent written and verbal communication skills.
  • Strong organisational and time-management abilities.
  • Desirable: experience coordinating large meetings, events, and training logistics.
  • Desirable: experience managing a company social media presence (e.g., LinkedIn).
  • Desirable: basic design skills for communications and social content.
Personal Attributes
  • Professional, approachable, customer-focused; highly organised and proactive with a problem-solving mindset.
  • Passionate about education and community development; proactive and able to work independently and as part of a team.
  • Flexible, adaptable to changing priorities; collaborative and supportive of colleagues and stakeholders.
  • Resilient with the ability to manage multiple priorities; committed to continuous improvement and high-quality service.

How to apply

Closing date: 10am on 3 November 2025. To apply, please send the following with the subject line “Business Systems Analyst application” to recruitment@camdenlearning.org.uk. For details or to discuss the opportunity, contact Camden Learning at recruitment@camdenlearning.org.uk.

Benefits may include: 30 days’ annual leave (plus bank holidays; up to 33 days in year 1–3), 10% minimum employer pension contribution, death in service benefit (3x salary), flexible working (dependent on service needs), cycle-to-work and season ticket loans, staff discounts, corporate rates for gym memberships, Employee Assistance Programme, and health checks.

Seniority level: Entry level

Employment type: Full-time

Job function: Marketing, Public Relations, and Writing/Editing

Industries: Education Administration Programs

Operations & Communications Officer employer: Camden Learning

Camden Learning is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture that values collaboration and community development. With generous benefits such as 30 days of annual leave, a minimum 10% employer pension contribution, and flexible working arrangements, employees are empowered to thrive both personally and professionally in a dynamic educational environment. Located in Camden, this role provides the unique opportunity to contribute to meaningful initiatives that promote social justice and equity within the community.
Camden Learning

Contact Detail:

Camden Learning Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations & Communications Officer

✨Tip Number 1

Get to know the company! Research Camden Learning and its values. When you understand their mission, you can tailor your conversations to show how you fit right in. This will help you stand out during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral. We all know referrals can make a huge difference!

✨Tip Number 3

Prepare for the interview by practising common questions related to operations and communications. Think about examples from your past experiences that showcase your skills. We want you to be confident and ready to impress!

✨Tip Number 4

Follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!

We think you need these skills to ace Operations & Communications Officer

Email Management
Content Management (WordPress or similar)
Attention to Detail
Communication Skills (Written and Verbal)
Organisational Skills
Time Management
Social Media Management (LinkedIn)
Event Coordination
Online Booking Systems
Zoom Proficiency
Basic Design Skills
Customer Service
Problem-Solving Mindset
Adaptability
Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Operations & Communications Officer role. We want to see how you can contribute to our mission, so don’t hold back on showcasing your relevant experience!

Show Off Your Attention to Detail: Given the importance of accuracy in this role, it’s crucial to proofread your application thoroughly. We’re looking for someone who can maintain high standards, so make sure there are no typos or errors in your submission.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we want to get to know you quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our company there.

How to prepare for a job interview at Camden Learning

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Operations & Communications Officer role. Familiarise yourself with the key responsibilities like managing email bulletins and maintaining website content. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Tech Skills

Since the job requires being tech-savvy, be prepared to discuss your experience with email platforms, online booking systems, and WordPress. Bring examples of how you've used these tools effectively in past roles or projects. This will demonstrate your capability to handle the technical aspects of the job.

✨Highlight Your Communication Skills

As communication is a big part of this role, think of specific instances where you've successfully communicated with stakeholders or managed social media presence. Be ready to share how you proofread content or gathered posts for social media, as this will showcase your attention to detail and organisational skills.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values, especially around social justice and community development.

Operations & Communications Officer
Camden Learning
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