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- Tasks: Provide excellent customer service and manage Council Tax and Business Rates effectively.
- Company: Local government authority committed to community impact.
- Benefits: Generous annual leave and opportunities for professional development.
- Why this job: Make a real difference in your community while enjoying flexibility.
- Qualifications: Strong IT and communication skills with two years relevant experience.
- Other info: Join a supportive team focused on compliance and stakeholder engagement.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in the UK is looking for a Council Tax Officer to provide excellent customer service and maximize revenue through effective management of Council Tax and Business Rates.
Responsibilities include:
- Liaising directly with the public
- Handling complex cases
- Working with stakeholders to ensure compliance
The role requires strong IT and communication skills, as well as a minimum of two years experience in a relevant environment.
Benefits include generous annual leave and professional development opportunities.
Council Tax Officer: Impactful, Flexible Role in Westminster employer: Camden Council
Contact Detail:
Camden Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer: Impactful, Flexible Role in Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former Council Tax Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've handled complex cases or resolved issues effectively. We want to see how you can bring that experience to the table!
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common software used in local government roles. If you can demonstrate your tech-savviness during the interview, it’ll definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Council Tax Officer: Impactful, Flexible Role in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and revenue management. We want to see how your skills align with the role of a Council Tax Officer, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm for the position come through.
Showcase Your IT Skills: Since strong IT skills are a must for this role, make sure to mention any relevant software or systems you’ve worked with. We’re looking for candidates who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Camden Council
✨Know Your Stuff
Make sure you brush up on the specifics of council tax and business rates. Understand the key legislation and processes involved, as well as any recent changes in local government policies. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you've provided excellent customer service, especially in challenging situations. Think about how you handled complex cases and what strategies you used to ensure compliance while keeping the public satisfied.
✨Practice Your Communication
Since this role involves liaising with the public and stakeholders, practice clear and concise communication. You might want to do mock interviews with a friend or family member, focusing on how you explain complex information in an easy-to-understand way.
✨Highlight Your IT Proficiency
Be ready to discuss your IT skills, especially any software or systems relevant to council tax management. If you've worked with specific databases or customer relationship management tools, mention these and how they helped you in your previous roles.
