At a Glance
- Tasks: Protect private renters and ensure access to safe housing in Camden.
- Company: Join Camden, a community-focused organisation driving social change.
- Benefits: Enjoy flexible working, 27 days leave, and a fantastic pension scheme.
- Other info: Inclusive workplace welcoming diverse applicants and offering support for all.
- Why this job: Make a real difference in residents' lives and tackle housing inequality.
- Qualifications: Experience in housing enforcement and strong communication skills required.
The predicted salary is between 42221 - 47940 £ per year.
Salary: £42,221 - £47,940
Grade: Level 3 Zone 2
Location: 5 Pancras Square, N1C 4AG
Contract Type: 2 Years (Fixed Term)
Hours: Full Time (36 hours)
Closing Date: Sunday 6th September 2026 at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind.
How You'll Be Involved
As a Tenancy Enforcement Officer, you'll play a vital role in protecting private renters across Camden and ensuring everyone has access to safe, secure housing. Working as part of a specialist multi-disciplinary team, you'll investigate reports of illegal eviction, harassment and housing-related discrimination, supporting some of the borough's most vulnerable residents to understand and exercise their rights whilst utilising the enforcement tool available to investigate offending. You'll work closely with tenants, landlords, letting agents and partner organisations, using your knowledge of housing legislation to resolve disputes, prevent homelessness and take enforcement action where necessary.
This is a varied and rewarding role that combines casework, investigation and advocacy. You'll gather evidence, build cases against landlords and agents who fail to meet their legal responsibilities, and help drive improvements across the private rented sector. By taking a proactive approach to enforcement and tenant support, you'll make a tangible difference to residents' lives while contributing to Camden's commitment to tackling housing inequality and creating safer communities.
All About You
You are passionate about ensuring everyone has access to a decent, safe and secure home and are motivated by the opportunity to make a real difference to residents' lives. With experience in housing enforcement, tenancy relations or a similar regulatory environment, you have a good understanding of housing legislation and the practical application of enforcement powers, particularly in relation to unlawful eviction, harassment and tenant protections. You are confident investigating complex cases, gathering and assessing evidence, managing competing priorities and supporting legal proceedings where necessary.
An effective communicator, you can build positive relationships with tenants, landlords, managing agents and partner organisations, while remaining professional and resilient when dealing with challenging situations. You can explain legal requirements clearly, negotiate effectively and take a balanced, customer-focused approach to resolving disputes. Comfortable working independently as well as collaboratively within a team, you are highly organised, adaptable and committed to delivering high-quality outcomes. Strong IT skills, attention to detail and a proactive approach to learning and professional development will help you succeed in this rewarding role.
What We Offer
- Flexible working
- 27 days annual leave (+ bank holidays)
- Family leave
- Loan schemes
- Access to our incredible staff networks
- Incredible pensions scheme
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
Please contact us on [contact details], at [email] or by post to 5 Pancras Square, London, N1C 4AG. We'll work with you to make sure the process works for you.
Anonymised Application
In keeping with Camden's commitment to inclusion, the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Tenancy Enforcement Officer in London employer: Camden Council
Camden is an exceptional employer dedicated to fostering a supportive and inclusive work environment where every employee can thrive. As a Tenancy Enforcement Officer, you will not only have the opportunity to make a meaningful impact on the lives of vulnerable residents but also benefit from flexible working arrangements, generous annual leave, and a strong commitment to professional development. With a focus on collaboration and community engagement, Camden empowers its staff to drive social change and tackle housing inequality in a vibrant and diverse location.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement Officer in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Camden Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Camden Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Tenancy Enforcement Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Camden Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Camden Council
✨Get to Know Public Sector Values
Before your interview with Camden Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Camden Council.
