Carrington Blake Recruitment is seeking a Housing Complaints Case Manager to oversee complex housing-related complaints, appeals and statutory reviews. You will manage a demanding caseload, investigate enquiries, and ensure timely, fair resolutions in line with legislation and council policies.
You will liaise with MPs, Councillors, residents and external agencies, produce clear written responses and reports, and monitor deadlines to ensure statutory timeframes are met.
Housing Appeals & Casework Specialist employer: Camden Council
Camden Council is an exceptional employer that champions innovation and collaboration in the heart of London. With a strong commitment to employee development, a supportive work culture, and the flexibility of hybrid working, staff are empowered to make a meaningful impact in adult social care. Join us to be part of a forward-thinking team dedicated to promoting equalities and co-production in our community.
