At a Glance
- Tasks: Lead technology services to enhance Camden's operations and improve resident outcomes.
- Company: Camden Council, committed to social change and community well-being.
- Benefits: Flexible working, 27 days annual leave, family leave, and a strong pension scheme.
- Other info: Inclusive workplace welcoming diverse applicants to drive meaningful change.
- Why this job: Shape the future of technology in a vibrant community-focused environment.
- Qualifications: Proven technology leadership experience in complex organisations.
The predicted salary is between 45000 - 55000 £ per year.
Salary: £101,645
Grade: Level 6, Zone 3
Location: 5 Pancras Square, London, N1C 4AG
Contract Type: Permanent
Hours: 37, Full Time
Closing Date: Tuesday 10th November 2026; 23:55
About Camden
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study, and visit. Because we’re not just home to UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind.
Customer, Technology & Data Services (CTDS) brings together the capabilities that help Camden understand and respond to the needs of our residents, communities and colleagues. We work across organisational boundaries, combining customer insight, digital, data and technology to improve services, solve problems and deliver better outcomes.
What You’ll Be Doing / How You’ll Be Involved
The Head of Technology is a senior leadership role within Customer, Technology & Data Services (CTDS), responsible for the technology services that underpin how Camden operates and delivers services to residents. You will lead a function of around 100 people encompassing IT Service Delivery, including Digital Change, the Schools IT Support Service (SitSS), Infrastructure and Cloud, Networks and Information Security. You will be accountable for ensuring Camden's technology services are secure, resilient, high performing and provide a high-quality experience for colleagues. This includes responsibility for business-critical infrastructure and services, cyber security and technology risk, service performance and resilience, and a significant technology budget. Alongside running high-quality services, you will lead the next phase of our technology modernisation. This includes shaping the future of our hybrid cloud environment and championing our transition to Zero Trust. You will work closely with senior leaders and colleagues across CTDS and the wider Council to turn technology investment into better outcomes for citizens.
All About You
You will be an experienced and credible technology leader, comfortable operating at senior level in a large and complex organisation. You will combine strong operational leadership with the ability to lead significant change, building high-performing teams and creating a culture of collaboration, accountability, continuous improvement and excellent customer service. You will bring broad technology leadership experience and understand how technology can enable better services and organisational outcomes. You will build strong relationships, communicate complex issues clearly and make sound decisions about risk, investment and priorities, while bringing curiosity and ambition about the opportunities created by cloud, Zero Trust, Generative AI and other emerging technologies.
What We Offer
- Flexible working
- 27 days annual leave (+ bank holidays!)
- Family leave
- Loan schemes
- Access to our incredible staff networks
- Pensions scheme
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.
Head of Technology employer: Camden Council
Camden Council is an exceptional employer that champions innovation and collaboration in the heart of London. With a strong commitment to employee development, a supportive work culture, and the flexibility of hybrid working, staff are empowered to make a meaningful impact in adult social care. Join us to be part of a forward-thinking team dedicated to promoting equalities and co-production in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technology
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Camden Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Camden Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Camden Council!
✨Direct Apply to Camden Council
Let's not forget to apply directly through the Camden Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of Technology
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Camden Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Camden Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Camden Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
