At a Glance
- Tasks: Coordinate vital administrative support for Camden’s Property Services and enhance resident experiences.
- Company: Join Camden, a forward-thinking organisation dedicated to social change and community improvement.
- Benefits: Enjoy flexible working, 27 days annual leave, family leave, and a fantastic pension scheme.
- Other info: Inclusive workplace welcoming diverse applicants and committed to supporting all employees.
- Why this job: Make a real difference in residents' lives while developing your organisational and communication skills.
- Qualifications: Strong admin skills, proactive attitude, and experience in coordination or similar roles.
The predicted salary is between 38923 - 43749 £ per year.
Salary: £38,923 - £43,749
Grade: Level 3 Zone 1
Location: Holmes Road Depot, NW5 3AP
Contract Type: Permanent (x2)
Hours: Full Time (36 hours)
Closing Date: Monday 15th June at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.
What You’ll Be Doing
This role provides vital administrative and coordination support across Camden’s Property Services, including Damp & Mould, Legal Disrepair, Voids and Major Works. You will help ensure that repairs, inspections, follow‑on works and planned programmes are delivered efficiently, in line with regulatory requirements, and with a strong focus on resident experience. You will coordinate activities across the end‑to‑end process, supporting the progression of works from initial inspection through to completion and aftercare where required. This includes raising purchase orders, processing and reconciling invoices, tracking payments, and maintaining accurate and auditable records across multiple workstreams.
Working closely with surveyors, contractors, operatives, resident liaison officers and legal colleagues, you will support the day‑to‑day delivery of services by managing documentation, updating systems, monitoring progress and escalating risks or delays. A key part of the role involves supporting residents. You will communicate upcoming works, arrange appointments, respond to enquiries and provide clear, compassionate updates, particularly for residents affected by disrepair issues or major works. You will also support follow‑up and aftercare activity to ensure issues are resolved and any emerging concerns are identified early. Your work will contribute to improved turnaround times, strong financial management, regulatory compliance (including requirements such as Awaab’s Law where applicable), and a positive, consistent customer experience.
The role is designed to be flexible, enabling you to work across service areas and provide cover where needed.
All About You
You’re an organised, proactive individual who thrives on coordinating multiple tasks and keeping things running smoothly. You bring a balance of strong administrative skills and a people‑focused approach, ensuring accurate record keeping while maintaining clear, supportive communication. You feel confident engaging with a wide range of stakeholders, particularly residents who may be impacted by works, approaching conversations with care, clarity and empathy. You enjoy working collaboratively with contractors, surveyors and operational teams, helping to resolve issues quickly and keep projects on track. With experience in coordination or administrative support ideally within repairs, voids or similar environments you’re comfortable managing financial processes such as raising purchase orders and tracking invoices. Strong organisational skills, attention to detail and confidence using IT systems (including Microsoft Office and repairs/voids systems) will help you succeed in this role. Above all, you are committed to delivering positive outcomes for residents and contributing to a service that is efficient, responsive and inclusive. Experience in social housing or an understanding of planned works, voids or contractor management would be beneficial, but not essential.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio‑economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier‑free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long‑term health conditions.
Anonymised Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Business Coordinator employer: Camden Council
Camden is an exceptional employer dedicated to fostering a supportive and inclusive work environment where every employee can thrive. With a strong focus on community impact, the role of Business Coordinator offers opportunities for professional growth while ensuring a positive experience for residents. Employees benefit from flexible working arrangements, generous leave policies, and a commitment to diversity, making Camden a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Coordinator
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Camden Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Camden Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business Coordinator
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Camden Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Camden Council
✨Get to Know Public Sector Values
Before your interview with Camden Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Camden Council.
