Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital - Voluntary Services Town Cambridge Salary Volunteering Role Closing 30/11/2025 23:59
Job overview
We know just how much our wonderful volunteers can improve a patient’s stay here at Addenbrooke\'s or the Rosie hospital.
We are looking for enthusiastic and motivated individuals who have a caring attitude and a commitment to supporting the Trust’s Values, Together - Safe, Kind, Excellent.
Being a volunteer has proved extremely rewarding for many here at CUH and provides great opportunities to learn new skills and experience in the healthcare setting, as you help to improve the care and experience of our patients, their families and support staff.
There are many different ways in which a volunteer can contribute. To find out more about these roles please visit the website link below. Here you will find in-depth information about the Volunteering community, and how they are valued and integral members of the patient care team here at CUH.
https://careers.cuh.nhs.uk/where-could-i-work/volunteering/
“I love volunteering at CUH because I keep learning so much, from the patients, from the staff and from being involved.” Simon, CUH Volunteer
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Please note, this role is volunteering. Volunteer shifts are only available Monday to Friday.
Main duties of the job
All our volunteer roles help improve the experience of our patients and visitors and support staff. Whether as a guide helping a patient to get to their appointment; a Ward Volunteer brightening someone’s day with a chat and a listening ear; or perhaps as a Radio Addenbrooke’s Volunteer providing entertainment over the airways. All our volunteers make a real difference.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person specification
Guidance
- • Positive attitude to volunteering demonstrating understanding of the Trust Values and how these relate to a volunteer role
Cambridge University Hospitals NHS Foundation Trust includes Addenbrooke’s and the Rosie Hospitals. We are one of the largest and busiest hospitals in the country with an outstanding reputation that is down to the exceptional people that work and volunteer here.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson\'s services and effect positive change.
What you’ll do
Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
Build relationships to influence service improvement across the England Midlands region, and support the development of a vibrant national network
Maximise participation in the UK Parkinson\'s Audit and relevant surveys
Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson\'s Audit as a lever
Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you’ll bring
Experience and expertise in service redesign and effecting change within health and/or social care in the Midlands region
Knowledge of health and care structures and commissioning across the Midlands region
Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
Ability to negotiate and influence, with strong report writing and presentation skills
Experience in the use of quality improvement and project management tools
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the \"What you\'ll bring\" section of the job description.
Interviews are scheduled to take place online via Googlemeet on 17 December 2025
