At a Glance
- Tasks: Support GPs with performance issues, contractual queries, and provide confidential peer support.
- Company: Cambs LMC offers trusted advice and resources for GPs to enhance their practice.
- Benefits: Enjoy free, confidential support and flexible meeting options, including remote sessions.
- Why this job: Join a supportive culture that prioritises your well-being and professional growth.
- Qualifications: No specific qualifications required; just a passion for helping fellow GPs.
- Other info: This role is perfect for those looking to make a real impact in healthcare.
The predicted salary is between 36000 - 60000 £ per year.
Your LMC has many years of experience working within the system to support general practice. This breadth and depth of expertise, relationships, and resources serves as a unique source of independent, reliable, and trusted advice and support. Our job is to look after you, so you can concentrate on looking after your patients.
We aim to help you know what you need to know. While we deal with day-to-day questions and queries from GPs and Practice Managers, we also frequently provide support on a broad spectrum of issues, including but not limited to:
- Contractual issues
- Performance procedures
- Signposting to trusted local coaching/mentoring organisations
- Regulatory issues such as GMC hearings or CQC inspections
The LMC Pastoral Support Team is here to support you when you need us. From providing free, confidential support relating to individual performance processes or complaints, contractual or partnership issues, or signposting to more formal routes of support such as NHS Practitioner Health, our GPs and Executive Team have received training to assist you through some difficult scenarios you may face in your career.
Please contact us at office@cambslmc.org with the subject header Pastoral Support Team, and we will allocate you a member as soon as we are able to.
The Cambs LMC Pastoral Support Team provides confidential peer support to GPs in need. All members have been trained by the Practitioner Health Programme team to support GPs in an extended role and will be overseen and supported by the executive team at the LMC office.
- GP to GP relatable peer relationship
- GPs are matched to PST members rather than allocated
- PST members are external to their own organisation/practice
- Improves job satisfaction and retention
- Increases confidence and motivation
- Builds resilience for the individual, the practice, and the system
- Provides support to identify career development
- Identifies ways for the GP to overcome particular issues
- Assists with goal setting to achieve professional and personal success
- Provides stability during a time of uncertainty and concern
- Seamless transition to more advanced support if required by the CEO and executive team
Any GP contacting the LMC needing additional support and signposting to help them through a period of personal or professional challenge can reach out. The PST members are all practising GPs on the LMC or members of the LMC executive team who have all undertaken training for their role and have access to supervision as required.
The process hopes to provide a confidential supportive relationship between two peers, where you will have the time and space to reflect upon your concerns. The number of sessions provided would depend upon your individual circumstances. We would anticipate that the support required for local NHSE complaints/performance processes or GMC complaints escalated to the MPTS might require more sessions over a longer period of time. In addition, there may be times when need is greater than capacity. In those circumstances, the office may need to prioritise those cases of greater risk and concern.
The first meeting will be at a mutually agreed, preferably neutral venue or will be via video, instant messaging, or telephone contact as well as, or instead of, face-to-face meetings. Should you or your PST Member feel that you require further support, you may be referred to other external agencies.
If you are not happy with your allocated GP or if after meeting them you simply do not get on, then contact office@cambslmc.org, and we can allocate another member of the team.
The service is provided by Cambs LMC. If you would like to receive help, please email office@cambslmc.org, where your query will be treated in confidence with sensitivity. We may call you back for more details and will then notify you and arrange a match to a suitable GP to support you. You must inform us and your PST member if you no longer wish to receive support, to free up resources.
The programme is free of charge. If you are using work time, you must seek authorisation from your practice. Back-fill will not be paid. The programme provides a confidential, supportive relationship, so it is up to you who you tell that you are participating. If you are using work time, you should seek authorisation from your practice.
NHS England has a statutory responsibility to respond to concerns raised about a GP performer on the National Performers List in accordance with the Framework for managing performer concerns. The GMC can also investigate if a serious concern is raised, so that they can determine whether patient safety or the public's confidence is at risk. Cambs LMC can support you throughout an NHS England performance investigation or if the GMC informs you that they are investigating a concern about you. Please contact office@cambslmc.org.
Support & Pastoral Care employer: Cambs LMC Ltd
Contact Detail:
Cambs LMC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support & Pastoral Care
✨Tip Number 1
Familiarise yourself with the specific challenges faced by GPs and Practice Managers in your area. Understanding local issues will help you demonstrate your awareness of the role's demands during interviews.
✨Tip Number 2
Network with current or former members of the Pastoral Support Team. Engaging with them can provide insights into the role and help you build relationships that may support your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've supported colleagues through difficult situations. This will showcase your ability to empathise and provide effective pastoral care.
✨Tip Number 4
Stay updated on current regulations and best practices in GP support. Being knowledgeable about the latest developments will show your commitment to the role and enhance your credibility.
We think you need these skills to ace Support & Pastoral Care
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Support & Pastoral Care position. Familiarise yourself with the specific issues the LMC addresses, such as contractual matters and performance procedures.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the role. Emphasise any previous work in pastoral care, support roles, or general practice, and showcase your ability to handle sensitive situations and provide confidential support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting GPs and your understanding of the challenges they face. Use specific examples from your past experiences to demonstrate how you can contribute to the LMC's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail and commitment to quality.
How to prepare for a job interview at Cambs LMC Ltd
✨Understand the Role
Make sure you have a clear understanding of the Support & Pastoral Care role. Familiarise yourself with the key responsibilities and how they align with the mission of the LMC. This will help you articulate why you're a good fit during the interview.
✨Show Empathy and Support Skills
Since the role involves providing support to GPs, be prepared to discuss your experience in offering emotional and professional support. Share specific examples where you've helped others through challenging situations, demonstrating your ability to empathise and build trust.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about past experiences where you navigated complex issues, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of challenges the Pastoral Support Team faces, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is right for you.