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For Companies At a Glance
- Tasks: Lead projects to modernise bus fares and ticketing for a better passenger experience.
- Company: Join the Cambridgeshire & Peterborough Combined Authority, shaping public transport.
- Benefits: Competitive salary, collaborative team, and impactful work in public transport.
- Why this job: Transform how thousands pay for bus services and innovate ticketing technology.
- Qualifications: Experience in fares strategies and strong communication skills required.
- Other info: Be part of a Disability Confident Employer with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Network Development Planner (Fares & Ticketing) role at Cambridgeshire & Peterborough Combined Authority. We’re recruiting a Network Development Planner (Fares & Ticketing) to take the lead on improving, simplifying, and modernising how passengers pay for bus travel across Cambridgeshire & Peterborough. With over 20 million bus journeys a year in our region, this is a unique opportunity to transform ticketing products and fare policies, making bus travel more affordable, seamless, and accessible for all. You’ll manage fare policy, design new products, and deliver innovations in ticketing technology – all while ensuring great value for passengers and operators alike.
What You’ll Do
- Design and oversee programmes to improve fares and ticketing options for passengers
- Set fare structures and policies for contracted services, with future expansion to franchised services
- Manage contracts and budgets (including external grant funding) to ensure effective delivery
- Introduce and maintain innovative ticketing products, keeping pace with technology and passenger needs
- Work collaboratively with councils, developers, suppliers, and operators to deliver a better passenger experience
- Report programme milestones and progress to committees and senior stakeholders
What You’ll Bring / Requirements
- Experience delivering fares/ticketing strategies or improving customer experience in a public transport environment
- Strong contract and budget management skills
- Excellent analytical skills, particularly around fares, demand, and usage trends
- Ability to balance operational, financial, and customer needs
- Strong communication and influencing skills to work with a wide range of stakeholders
- Knowledge of Department for Transport guidance on fares and ticketing
- Awareness of political sensitivities and transport challenges in the region
- Appreciation of the UK bus industry
Why Join Us?
- Shape how thousands of passengers pay for and use bus services every day
- Lead on high-impact projects that will modernise public transport in the region
- Work with cutting-edge ticketing technologies and innovative funding approaches
- Be part of a collaborative team committed to delivering better, simpler, and fairer bus travel
Apply now and help deliver smarter, fairer, and more passenger-friendly fares and ticketing for the future of bus travel.
How to Apply:
Please email your CV and covering letter to: recruitment@cambridgeshirepeterborough-ca.gov.uk
Full job description can be found here.
This role does not offer visa sponsorship. You must have an existing and valid right to work in the UK at the time of application.
We are a Disability Confident Employer and proud supporters of the Care Leavers Covenant and Armed Forces Covenant.
We encourage applicants to complete our voluntary Equal Opportunities Questionnaire. Your participation in this process is entirely optional and will not impact your application in any way. The information you provide will be kept confidential and will only be used for internal monitoring purposes. Please click on the link to complete this Equal Opportunities Questionnaire Form. For more information, please visit this page.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Transportation, Logistics, Supply Chain and Storage
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Network Development Planner (Fares & Ticketing) employer: Cambridgeshire & Peterborough Combined Authority
Contact Detail:
Cambridgeshire & Peterborough Combined Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Development Planner (Fares & Ticketing)
✨Tip Number 1
Network with industry professionals! Attend transport and logistics events or join online forums. Engaging with others in the field can lead to valuable connections and insider info about job openings.
✨Tip Number 2
Showcase your skills in interviews! Prepare examples of how you've improved fares or ticketing strategies in the past. We want to see your analytical skills and how you balance operational needs with customer experience.
✨Tip Number 3
Research the company thoroughly! Understand their current fare policies and ticketing innovations. This will help you tailor your conversation and demonstrate your genuine interest in transforming bus travel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our mission to deliver smarter and fairer bus travel for everyone.
We think you need these skills to ace Network Development Planner (Fares & Ticketing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Development Planner role. Highlight your experience in fares and ticketing strategies, and don’t forget to showcase your analytical skills and contract management experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving bus travel and how your skills align with the job. Be sure to mention any relevant projects or experiences that demonstrate your fit for the role.
Showcase Your Communication Skills: Since you'll be working with various stakeholders, it's crucial to highlight your communication and influencing skills. Share examples of how you've successfully collaborated with others in past roles to achieve common goals.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate to take that step!
How to prepare for a job interview at Cambridgeshire & Peterborough Combined Authority
✨Know Your Fares and Ticketing Basics
Before the interview, brush up on the current fares and ticketing systems in the UK bus industry. Familiarise yourself with recent trends and innovations in ticketing technology, as well as any relevant Department for Transport guidance. This knowledge will show your passion for the role and your commitment to improving passenger experiences.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used analytical skills in previous roles, especially regarding fares, demand, and usage trends. Bring examples of how your insights led to improved customer experiences or operational efficiencies. This will demonstrate your ability to balance operational, financial, and customer needs effectively.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex ideas. Think about how you can influence stakeholders and work collaboratively with councils, developers, and operators. Prepare examples of past experiences where your communication made a difference.
✨Understand the Political Landscape
Research the political sensitivities and transport challenges specific to the Cambridgeshire & Peterborough region. Being aware of these factors will help you tailor your responses during the interview and show that you’re not just focused on the technical aspects but also understand the broader context of public transport.
