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- Tasks: Support service users with personal care and respond to telecare alarms.
- Company: Join a compassionate team dedicated to promoting independence in the community.
- Benefits: Enjoy a wellbeing package, flexible holidays, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in care and an NVQ Level 2 Care qualification are preferred.
- Other info: Flexible part-time hours with opportunities for growth and community impact.
Overview
The Enhanced Response Service is a fast-paced service providing support to service users who trigger their telecare alarm and also working alongside the ambulance service in responding to non-injured falls. We work to promote independence and sign post service users to Partnership teams to provide care and support in a person-centred way. The post will require flexible working, including regular morning, evening and weekend shifts, as well as the ability and willingness to travel across the team geographical area.
Benefits
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
What will you be doing?
Our ERS Support Workers assist with the provision of all personal care such as washing, dressing, toileting, catheter care, feeding, meal preparation, medication and others. We respond to falls and telecare alerts to provide reassurance and practical assistance in co-ordination with other services, such as Fire and Rescue and Ambulance.
As part of the team you will apply learning from adult protection, diversity and mental capacity act training, and you will be responsible for recognising and reporting any situations, incidents or concerns in line with Council Policy.
You will be required to liaise effectively within the team and with other agencies e.g. assistive technology or health colleagues, to ensure the service is delivered effectively. You will also be required to complete both written and electronic documentation regarding our service user’s care in accordance with CCC policy.
About you
You will need to have previous experience of working within a care environment, preferably within Adult social care and you will have an NVQ Level 2 Care qualification or equivalent and a willingness to work towards Level 3.
You will be able to evidence good standard of general education including basic literacy and numeracy skills and will have good IT skills in order to be able to update electronic data and case records.
The role involves travel across Cambridgeshire, using CCC pool vehicles which are manual drive so you will need to have a full driving licence applicable to manual vehicles.
The posts we have available are for 14.75 hours and 18 hours per week – based at Hereward Hall, March.
The hours advertised are for a set rota which includes morning, evening and weekend shifts and working every other weekend and we are therefore unable to accommodate specific days of availability. Please see attached shift patterns.
The induction training is covered in your first 4 weeks of employment and will include training days with your Line Manager and shadowing members of the ERS team.
Please note – as these roles are part time, they do not meet the salary requirements in order for us to offer sponsorship.
Please use the supporting statement in your application to highlight how your skills and experience meet the Essential criteria outlined in the Job Description attached to this vacancy.
This is a rolling campaign, and we will review applications daily. Candidates will be progressed shortly after they apply, and the opportunity will be filled as soon as we identify a suitable candidate. So please don\’t hesitate, we want to speak to you now!
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network \’IDEAL\’ and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
https://www.cambridgeshire.gov.uk/council/jobs-and-careers
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Part time Enhanced Response Service Support Workers employer: Cambridgeshire County Council
Contact Detail:
Cambridgeshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Enhanced Response Service Support Workers
✨Tip Number 1
Get to know the company! Research Cambridgeshire's Enhanced Response Service and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to care services. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions specific to care roles. Think about scenarios you might face as an ERS Support Worker and how you'd handle them. This will boost your confidence and help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application seen. Plus, it shows you’re serious about joining the team. Remember, they review applications daily, so the sooner, the better!
We think you need these skills to ace Part time Enhanced Response Service Support Workers
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in a care environment. We want to see how your background aligns with the role, so don’t hold back on sharing relevant stories or skills that make you a great fit!
Tailor Your Supporting Statement: Use the supporting statement section to directly address the essential criteria outlined in the job description. This is your chance to shine, so be specific about how your skills and experiences meet what we’re looking for.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Cambridgeshire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of personal care practices and the specific responsibilities of an Enhanced Response Service Support Worker. Familiarise yourself with the types of situations you might encounter, like responding to telecare alarms or assisting with falls.
✨Show Your Flexibility
Since the role requires flexible working hours, be prepared to discuss your availability during the interview. Highlight any previous experience where you adapted to changing schedules or worked in a fast-paced environment.
✨Demonstrate Teamwork Skills
This job involves liaising with various agencies and team members. Be ready to share examples of how you've successfully collaborated with others in past roles, especially in a care setting. Emphasise your communication skills and ability to work well under pressure.
✨Highlight Your Commitment to Care
Express your passion for providing person-centred care and supporting service users in maintaining their independence. Share any relevant experiences that showcase your dedication to improving the lives of others, as this will resonate well with the interviewers.
