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For Companies At a Glance
- Tasks: Lead the library team and deliver engaging services to the community.
- Company: Join Cambridgeshire County Council, dedicated to serving diverse communities.
- Benefits: Enjoy flexible holidays, wellbeing packages, and discounts through Our Cambs Rewards.
- Why this job: Make a positive impact while working in a vibrant, supportive environment.
- Qualifications: Strong IT skills and excellent customer service experience are essential.
- Other info: Interviews on 23rd July; applications must be submitted online.
The predicted salary is between 24000 - 36000 £ per year.
District Library Assistant – PE13 1EU
Our Benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About the role
We looking for an enthusiastic and versatile person to join us in delivering our highly valued and popular library services in Wisbech & Whittlesey.
Our District Library Assistant will lead the front-line team in the day-to-day delivery of the library service. They will report to the library manager and deputise in their absence. They will need to be confident working with the public, a good team player and have ideas and energy to try new things. Excellent IT skills are essential.
This role is based at Wisbech Library; however, you will need to travel to our other library in Whittlesey and other libraries within Fenland district, so you will need to be a car driver. The role involves lone-working in Whittlesey and supporting lone-working colleagues remotely. There is a requirement for some weekend and evening working.
We want to recognise and celebrate the diversity of our local communities and be responsive to their needs. We also want to ensure that we are a fair and equitable employer, striving to achieve a diverse workforce that has the ability to understand, communicate and interact with people across cultures. We therefore encourage applications from all areas of our community.
Interviews will be held at Wisbech Library on Wednesday 23rd July.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
If you would like any further information about this vacancy, please contact the library manager via .
About you
The successful candidate will have a flair for working with people, and be able to create a friendly and welcoming environment for a diverse range of customers. They will be excellent at multi-tasking, be quick and efficient, and enjoy working in a busy environment. They will be able to lead and motivate colleagues and be a strong team player.
The candidate will be passionate about what public libraries can offer, and be able to promote our services. Although there is plenty of routine work, there is also scope to be creative. Training will be given on specific library systems but an ability to work with IT is assumed. Although library experience is an advantage we would also like to hear from candidates who have demonstrated exceptional customer service skills in other contexts.
Please note: all applications must be made online via this system, CV\’s or other attachments are not accepted.
The supporting statement is the most important part of your application, this will be used in the shortlisting process to assess whether you meet the essential requirements for the role. Please tell us how your skills, experience, capability and potential match each of the criteria in the person specification.
About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
District Library Assistant - PE13 1EU employer: Cambridgeshire County Council
Contact Detail:
Cambridgeshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land District Library Assistant - PE13 1EU
✨Tip Number 1
Familiarise yourself with the library services offered in Wisbech and Whittlesey. Understanding the specific needs of these communities will help you demonstrate your enthusiasm for the role and your ability to connect with a diverse range of customers.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous roles where you've successfully engaged with the public. Highlighting your experience in creating a welcoming environment will resonate well with the hiring team.
✨Tip Number 3
Since the role involves some lone-working, be ready to discuss how you manage responsibilities independently. Sharing experiences where you've taken initiative or led a project can illustrate your capability to handle such situations.
✨Tip Number 4
Prepare to discuss your IT skills in detail, especially any relevant software or systems you've used in past roles. Being able to confidently talk about your technical abilities will show that you're ready to adapt to the library's specific systems.
We think you need these skills to ace District Library Assistant - PE13 1EU
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the District Library Assistant position. Make notes on how your skills and experiences align with what they are looking for.
Craft a Strong Supporting Statement: The supporting statement is crucial for your application. Clearly address each criterion in the person specification, providing specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Customer Service Skills: Since the role involves working with the public, emphasise any customer service experience you have. Share instances where you created a welcoming environment or resolved issues effectively.
Show Enthusiasm for Libraries: Express your passion for public libraries and their services in your application. Discuss any relevant experiences or ideas you have that could contribute to enhancing library services in the community.
How to prepare for a job interview at Cambridgeshire County Council
✨Show Your Passion for Libraries
Make sure to express your enthusiasm for public libraries and the services they offer. Share any personal experiences or stories that highlight why you believe libraries are important in the community.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you handled difficult situations and ensured a positive experience for customers, as this role requires strong interpersonal skills.
✨Be Ready to Discuss Team Leadership
Since the role involves leading a front-line team, be prepared to discuss your leadership style and provide examples of how you've motivated and supported colleagues in previous roles. This will show your capability to lead effectively.
✨Familiarise Yourself with IT Systems
As excellent IT skills are essential for this position, brush up on any relevant library systems or general IT tools. Be ready to discuss your proficiency and any specific software you have used in the past.
