Business Officer in Cambridge

Are you looking for an opportunity to gain experience in digital transformation and community service operations? We are seeking a proactive and detail-oriented Business Officer to support the development of our countywide community services on a full-time, fixed-term basis. This role is central to our digital transformation journey, helping us implement new systems and processes that enhance efficiency and improve support for people living with disabilities across Cambridgeshire.

As part of our growing services, you’ll work closely with the Senior Business Officer to introduce a new digital platform and modernise our operations. This is an exciting opportunity to make a real impact on service delivery. You will enjoy hybrid working arrangements split between home and our office base in March, with occasional travel within Cambridgeshire for meetings (with mileage expenses reimbursed).

Appointment to this post will be subject to the outcome of a Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.

What will you be doing?

You will be supporting the rollout of a new digital system for our Community Outreach service. This is likely to involve a range of tasks including data input, analysis and interpretation, and data monitoring and reporting. You will also be supporting our other community services with activities such as recruitment administration, payment processing, preparing and distributing correspondence, and data capture and record-keeping. You will sometimes be working to tight deadlines and communicating with a range of people within and outside of the service.

About you

You will need excellent attention to detail and ability to work accurately under pressure. You will also possess strong IT skills and confidence in learning new systems. A problem-solving mindset is important, along with the ability to trouble-shoot and find solutions and workarounds, with the appropriate support from your Manager. You will be a team player with great communication skills and flexibility to work independently. You will be comfortable managing deadlines and adapting to changing priorities.

For a full list of the requirements of the role, please see attached Job Description & Person Specification. Interviews will be held over Teams on February 4th 2026.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.

If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.