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- Tasks: Support victims and witnesses through the criminal justice process with compassion and advocacy.
- Company: Cambridgeshire Constabulary, dedicated to community safety and support.
- Benefits: Competitive salary, weekend working allowance, and opportunities for remote work after training.
- Why this job: Make a real difference in people's lives by providing essential support and guidance.
- Qualifications: Strong communication skills and experience in call handling; teamwork is key.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 25000 - 35000 £ per year.
As a Victim and Witness Care Co‑ordinator you will provide end‑to‑end support to victims of crime and antisocial behaviour from the initial report to Police or self‑referral through to the conclusion of any criminal justice process and beyond if required. You will provide victim and witness advocacy, championing the needs of the victim and witnesses and identifying and providing the necessary support where required.
Key Responsibilities
- Provide consistently excellent service to victims and witnesses, building relationships with partner agencies to meet individual needs.
- Administer advocacy and champion victim and witness needs.
- Manage a high workload and work under pressure while maintaining service quality.
- Learn a wide variety of operating systems and policies.
- Handle a large volume of telephone contact with victims and witnesses.
- Work predominantly office‑based; work from home is possible once fully trained.
- Operate on a rota basis 08:00 am–07:00 pm and work a Saturday every six weeks.
Ideal Candidate
- Excellent interpersonal, written and verbal communication skills.
- Experience in call handling with the general public.
- Ability to work in a team, manage a high workload and perform under pressure.
- Willingness to learn diverse operating systems and policies.
- Understanding of issues faced by various victim groups and awareness of the Victims Code of Practice and related legislation.
- Strong cultural awareness and/or language skills an advantage.
Commitment to Inclusion
As a Disability Confident Leader we are committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive. If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.
Victim and Witness Care Co-ordinator in Selby employer: Cambridgeshire Constabulary
Contact Detail:
Cambridgeshire Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Victim and Witness Care Co-ordinator in Selby
✨Tip Number 1
Network like a pro! Reach out to people in the field of victim and witness care. Attend local events or join online forums where you can connect with professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to handling sensitive situations. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, share why you care about supporting victims and witnesses. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team at Cambridgeshire Constabulary. Don't miss out!
We think you need these skills to ace Victim and Witness Care Co-ordinator in Selby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Victim and Witness Care Co-ordinator role. Highlight your relevant experience and skills that match the job description, especially your interpersonal and communication skills.
Showcase Your Passion: Let us see your enthusiasm for supporting victims and witnesses. Share any personal experiences or motivations that drive you to work in this field, as it can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered promptly.
How to prepare for a job interview at Cambridgeshire Constabulary
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Victim and Witness Care Co-ordinator. Familiarise yourself with the Victims Code of Practice and any relevant legislation. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As this role requires excellent interpersonal skills, prepare examples that demonstrate your ability to communicate effectively with diverse groups. Think about times when you've successfully handled difficult conversations or provided support to someone in need. Be ready to discuss these experiences during the interview.
✨Demonstrate Your Ability to Handle Pressure
The job involves managing a high workload and working under pressure. Prepare to discuss specific situations where you've successfully managed multiple tasks or dealt with stressful scenarios. Highlight your strategies for staying organised and maintaining service quality, even when things get hectic.
✨Build Rapport with the Interviewers
During the interview, aim to build a connection with your interviewers. Show empathy and understanding towards the challenges faced by victims and witnesses. A friendly, approachable attitude can go a long way in demonstrating that you’re the right fit for a role focused on advocacy and support.
