PNC and Business Services Specialist - Hertfordshire Constabulary in Letchworth

The Information Management Department (IMD) is a collaborated department within Bedfordshire Police, Cambridgeshire Constabulary and Hertfordshire Constabulary (BCH) incorporating various business areas with Organisational Support.

The role of the PNC and Business Services Specialist is to update and interrogate the PNC (Police National Computer) as well as other systems both nationally and within BCH in order to assist in the reduction and prevention of crime and safeguarding. The post holder will help BCH to achieve the PNC Code of Practice Standards in all areas of timeliness and accuracy of the PNC.

Specialists undertake investigative searches of the PNC and other databases as required, and will carry out additional business services. This post is subject to a working pattern, working between the hours of 8am - 5pm on Monday to Fridays. This consists of two weeks of 8am - 4pm and one week of 9am - 5pm.

External applicants should ensure that their current CV is uploaded and provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile. To ensure the recruitment process is fair and equal, please do not include personal details on your CV. If you are successful at shortlisting, you will be required to provide evidence against the competency and values framework (CVF) and entry requirements as stipulated in the role profile.

For further information on this role, please contact Hannah.Lowe@herts.police.uk or Miranda.Mansfield@herts.police.uk. All applications must be made through our online recruitment portal by clicking the ‘Apply’ button below.

Internal Applicants: To apply for this role, internal applicants must have successfully completed their probationary period. If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.

Vetting Process: Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18). Examples of when this may apply include transferring to another force, renewing vetting clearance, moving into a role requiring MV clearance (even if you currently hold MV clearance), or moving into or working in a role involving close contact with vulnerable individuals. If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.

Redeployment and Redundancy: This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted. Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force’s terms and conditions.

Commitment to Inclusion: As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive. If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.