Administrative Assistant

Administrative Assistant

Huntingdon Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to provide essential admin support in a dynamic healthcare environment.
  • Company: We are an 'Outstanding' rated community provider dedicated to innovative care for children and families.
  • Benefits: Enjoy a supportive culture, opportunities for growth, and the chance to make a real difference.
  • Why this job: Be part of a passionate team that values high-quality care and staff engagement.
  • Qualifications: Strong communication skills and good administration experience are essential; a positive attitude is a must!
  • Other info: All backgrounds are welcome; we prioritise your development and well-being.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Do you enjoy working as a team in a busy environment that requires skills such as organisation and multi-tasking? Do you enjoy learning new skills, communicating to a high standard and being part of a workforce who strive to make a difference to children,familiesand clinicians? We are looking for a self-motivated,positiveand committed individual to join our team in providing comprehensive administrative support to the Children\’s Community Specialist Nursing Service and the Community Paediatric Team. The role will be varied and includes:

  • Answering calls/ emails from service users and other professionals in an efficient and confident manner
  • Processing referrals, registering patients, checking tasks and emails, and maintaining patient records on SystmOne
  • Scanning documentation onto Patient Records
  • Recording all contact received into the service using SystmOne following agreed protocols and pathways
  • Supporting Paediatricians, Nurses and Clinicians with office and administrative tasks
  • Ensuring GDPR and confidentiality is adhered to at all times

The successful candidate will be able to demonstrate excellent interpersonal and communication skills with the ability to forge and maintain relationships. They will be able to demonstrate good administration skills. They will be able to demonstrate a good telephone manner, whilst being able to deal with challenging queries.

They will need to be able to work effectively, in what can at times be a pressurised environment supporting a team to provide outstanding care and support to our children, young people and families across Cambridgeshire.

Rated \’Outstanding\’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There\’s one reason why our services are outstanding – and that\’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

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Administrative Assistant employer: Cambridgeshire Community Services NHS Trust

As an Administrative Assistant with our Children's Community Specialist Nursing Service, you will be part of a dedicated team that values collaboration and innovation in delivering exceptional care to children and families across Cambridgeshire. Our outstanding work culture prioritises staff engagement and development, offering numerous opportunities for personal and professional growth while ensuring a supportive environment where your contributions truly make a difference. Join us and experience the unique advantage of working in a highly-rated organisation committed to high-quality care and employee satisfaction.
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Contact Detail:

Cambridgeshire Community Services NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrative Assistant

✨Tip Number 1

Familiarise yourself with SystmOne, as it's a key system used in this role. Understanding how to navigate it will not only boost your confidence but also show your proactive approach to learning.

✨Tip Number 2

Practice your telephone skills by role-playing challenging scenarios with a friend. This will help you develop a calm and professional manner when dealing with queries, which is crucial for this position.

✨Tip Number 3

Research the Children's Community Specialist Nursing Service and the Community Paediatric Team. Knowing their mission and values will allow you to align your responses during interviews and demonstrate your genuine interest.

✨Tip Number 4

Network with current or former employees of the organisation on platforms like LinkedIn. They can provide insights into the team culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Administrative Assistant

Organisation Skills
Multi-tasking
Interpersonal Skills
Communication Skills
Telephone Etiquette
Attention to Detail
Administrative Skills
Confidentiality Awareness
GDPR Compliance
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Customer Service Skills
Proficiency in SystmOne

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your organisational abilities, communication skills, and any previous administrative roles you've held.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your skills can contribute to the Children's Community Specialist Nursing Service and the Community Paediatric Team.

Highlight Interpersonal Skills: In your application, focus on your interpersonal and communication skills. Provide examples of how you've successfully managed challenging queries or built relationships in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrative Assistant role.

How to prepare for a job interview at Cambridgeshire Community Services NHS Trust

✨Showcase Your Organisation Skills

As an Administrative Assistant, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in previous roles. Highlight any tools or methods you use to stay organised.

✨Demonstrate Your Communication Skills

Since the role involves interacting with service users and professionals, practice articulating your thoughts clearly. You might want to prepare for common questions about handling challenging queries, showcasing your ability to maintain a calm and professional demeanour.

✨Familiarise Yourself with SystmOne

If you have experience with SystmOne or similar patient record systems, mention it during the interview. If not, do some research on its functionalities and be ready to discuss how you would adapt to using new software quickly.

✨Emphasise Your Teamwork Experience

This role requires working closely with a team. Prepare to share examples of how you've successfully collaborated with others in a busy environment. Highlight your ability to support colleagues and contribute positively to team dynamics.

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