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For Companies At a Glance
- Tasks: Join our team to provide essential admin support in a dynamic healthcare environment.
- Company: We are an 'Outstanding' rated community provider dedicated to innovative care for children and families.
- Benefits: Enjoy a supportive culture, opportunities for growth, and the chance to make a real difference.
- Why this job: Be part of a passionate team that values high-quality care and staff engagement.
- Qualifications: Strong communication skills and good administration experience are essential; a positive attitude is a must!
- Other info: All backgrounds are welcome; we prioritise your development and well-being.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Administrative Assistant
Cambridgeshire Community Services NHS Trust – Children’s Community Specialist Nursing Service and Community Paediatric Team.
We are looking for a self‑motivated, positive and committed individual to provide comprehensive administrative support to our teams and to high‑standard care for children, families and clinicians.
Responsibilities
- Answer calls and emails from service users and other professionals efficiently and confidently.
- Process referrals, register patients and check tasks, and maintain patient records on SystmOne.
- Scan documentation onto patient records.
- Record all contact received into the service using SystmOne in accordance with agreed protocols and pathways.
- Support paediatricians, nurses and clinicians with office and administrative tasks.
- Ensure GDPR and confidentiality is adhered to at all times.
Qualifications & Experience
The successful candidate will be able to demonstrate excellent interpersonal and communication skills with the ability to forge and maintain relationships.
They will have good administration skills, a good telephone manner, and the ability to deal with challenging queries.
They will be able to work effectively, in what can at times be a pressurised environment supporting a team to provide outstanding care and support to children, young people and families across Cambridgeshire.
About the Trust
Rated “Outstanding” by the Care Quality Commission, we are proud to provide high‑quality innovative services across East England, enabling people to receive care closer to home.
Our staff are rated highly in the national staff survey, reflecting a culture that prioritises staff engagement and development.
How to Apply
We look forward to receiving your application! All are welcome to apply.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 30th October 2025.
Contact
Name: Nicola Dowler
Job title: Senior Administrator
Email: Nicola.Dowler1@nhs.net
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Administrative Assistant employer: Cambridgeshire Community Services NHS Trust
Contact Detail:
Cambridgeshire Community Services NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with SystmOne, as it's a key system used in this role. Understanding how to navigate it will not only boost your confidence but also show your proactive approach to learning.
✨Tip Number 2
Practice your telephone skills by role-playing challenging scenarios with a friend. This will help you develop a calm and professional manner when dealing with queries, which is crucial for this position.
✨Tip Number 3
Research the Children's Community Specialist Nursing Service and the Community Paediatric Team. Knowing their mission and values will allow you to align your responses during interviews and demonstrate your genuine interest.
✨Tip Number 4
Network with current or former employees of the organisation on platforms like LinkedIn. They can provide insights into the team culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your organisational abilities, communication skills, and any previous administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your skills can contribute to the Children's Community Specialist Nursing Service and the Community Paediatric Team.
Highlight Interpersonal Skills: In your application, focus on your interpersonal and communication skills. Provide examples of how you've successfully managed challenging queries or built relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrative Assistant role.
How to prepare for a job interview at Cambridgeshire Community Services NHS Trust
✨Showcase Your Organisation Skills
As an Administrative Assistant, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in previous roles. Highlight any tools or methods you use to stay organised.
✨Demonstrate Your Communication Skills
Since the role involves interacting with service users and professionals, practice articulating your thoughts clearly. You might want to prepare for common questions about handling challenging queries, showcasing your ability to maintain a calm and professional demeanour.
✨Familiarise Yourself with SystmOne
If you have experience with SystmOne or similar patient record systems, mention it during the interview. If not, do some research on its functionalities and be ready to discuss how you would adapt to using new software quickly.
✨Emphasise Your Teamwork Experience
This role requires working closely with a team. Prepare to share examples of how you've successfully collaborated with others in a busy environment. Highlight your ability to support colleagues and contribute positively to team dynamics.
