Healthcare Support Worker

Overview

To work within the Maples team to provide a high standard of care to service users. Contribute to creating an enabling and safe environment. Ensure that service users\’ individual rights and choices are actively promoted and supported, and their beliefs and preferences appropriately acknowledged. This is a fixed term contract for 11 months ending June 2026.

To work under the direction of a registered practitioner to develop a range of extended roles in line with competency framework. The post holder will promote high standards and assist with basic practical tasks, promote independence and develop and encourage links with the community.

Responsibilities

• Engage with service users to identify needs and deliver care.
• Be active in the assessment or re-assessment of the service user\’s physical health needs.
• Ensure physical observation taken, recorded appropriately based on the individual care plan.
• Evaluate and report to senior staff services user progress and changing needs.
• Maintain accurate records and give written and verbal handovers of care.
• Actively seek to enhance communication and identify barriers to effective communication within the team and other contacts.
• Maintain effective communication that is in line with relevant legislation, policies and procedures.

Additional Duties

• Work on the wards to provide care for adults with physical and / or mental health challenges.
• To contribute to the assessment, planning, implementation and evaluation of care.
• Support service users to overcome barriers they experience because of their mental or physical health.
• Work closely with nurses and other practitioners to provide a therapeutic programme of care.
• Report on service users\\\’ conditions to nurses and other practitioners.
• Provide information to service users using persuasion, reassurance, tact, and empathy.
• Provide the necessary physical care to service users to help them complete daily living activities, i.e. personal hygiene, diet and fluid intake, clothing and laundry, personal environment, elimination, maintaining rest and sleep and activity, physical observations, whilst demonstrating empathy, dignity, respect and compassion.
• To undertake prescribed physical observations as follows: blood pressure, temperature, pulse, respirations, blood sugars, urinalysis, weight and height and report results to the nurse in charge.
• To provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.
• Empower service users by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
• To understand the importance of the relatives/carer\\\’s contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary.
• Ensuring that any entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse or relevant professional.
• To provide escort duties to the service user under the direction of the nurse in charge.
• Undertake full rotational shift pattern to include earlies, lates and night shifts.
• Responsible for following and adhering to CPFT guidelines including, but not limited to infection control, health and safety etc.

About CPFT

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children\’s, adult and older people\\\’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please note we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Additional Information

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You may be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a \\\’Red List\\\’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over. If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.