At a Glance
- Tasks: Lead a team to provide outstanding care and support to patients in the community.
- Company: Join the compassionate team at Cambridgeshire and Peterborough NHS Foundation Trust.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care coordination and a full UK driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Intermediate Care Service offers care and therapy support to patients in the Cambridgeshire and Peterborough health system following an acute hospital admission, to step down from community hospital or prevent admission. The service runs seven days a week 0700 - 2200. The vision is to provide outstanding, patient focused, community based health care and therapy, optimising peoples potential to achieve their goals by supporting earlier discharge from hospital as part of the HomeFirst model.
Responsibilities
- Provide leadership and management to the band 4 assistant care coordinators and band 2 and 3 integrated care workers within the Intermediate Care Locality, in alignment with the supervision structure.
- Ensure smooth implementation of tasks and responsibilities assigned to care coordination regarding allocations, care planning, referrals, pending list management and patient flow.
- Act as leader and manager to the care coordination team and enable collaborative working between care coordination, integrated care workers, and the therapy and nursing staff.
- Undertake appraisals, supervision, training and development of bands 2, 3 and 4 staff; assist the Senior Care Coordinator and Intermediate Care Team Lead to monitor and report on quality, productivity, and patient flow in line with internal KPI\'s.
- Visit patients in the community as required to support quality, patient flow and issue resolution related to delivery of care.
- Handle telephone complaints/enquiries and other communications with tact, diplomacy, and confidentiality in line with CPFT procedures and policies.
- Lead and manage recruitment in line with processes and policies for integrated care workers and band 4 care coordination staff.
- Support the Senior Care Coordinator in supervision, development and appraisal of assistant care coordination staff and integrated care workers. Travel around the county to meet strict time deadlines; hold a full UK driving licence.
Requirements
- Full UK driving licence and access to a vehicle; willingness to travel independently around the county
- Experience in care coordination, leadership or management roles
- Ability to work across multi-disciplinary teams and manage patient flow in community settings
- Willingness to undertake pre-employment checks (DBS where appropriate) and provide identity documentation as required
About CPFT
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve health and wellbeing. We deliver NHS services across inpatient, primary care and community settings, including integrated physical and mental health services for adults and older people, specialist services, children and young people’s services, social care, and research and development. We are an equal opportunities employer and welcome applications from all sections of the community, particularly those from under-represented groups including disabled people and ethnic minority and LGBTQ+ communities. For more information on equality, diversity and inclusion please visit https://www.cpft.nhs.uk/equalityanddiversity.
Care Coordinator - Cambridge employer: Cambridgeshire and Peterborough NHS Foundation Trust
Cambridgeshire and Peterborough NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises compassion and community-focused healthcare. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working in a dynamic environment that values diversity and inclusion. With a commitment to outstanding patient care and a collaborative team atmosphere, this role as a Care Coordinator in Cambridge provides a meaningful opportunity to make a real difference in the lives of patients.
Contact Details:
Cambridgeshire and Peterborough NHS Foundation Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator - Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in care coordination. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination and leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to meet potential employers, highlight your past roles in care coordination and how you've successfully managed teams. Real-life examples make a big impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Care Coordinator - Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your experience in care coordination and leadership, and show how you align with our vision of providing outstanding, patient-focused care.
Showcase Your Skills:Don’t forget to emphasise your ability to work across multi-disciplinary teams. We want to see examples of how you've managed patient flow and collaborated with others to achieve goals in community settings.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Cambridgeshire and Peterborough NHS Foundation Trust
✨Know the Service Inside Out
Before your interview, make sure you understand the Intermediate Care Service and its role in the community. Familiarise yourself with the HomeFirst model and how it optimises patient care. This knowledge will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Care Coordinator, you'll be leading a team. Prepare examples of your past leadership experiences, especially in care coordination or management roles. Think about how you've motivated teams, handled conflicts, or improved patient flow in previous positions.
✨Demonstrate Collaborative Spirit
This role requires working across multi-disciplinary teams. Be ready to discuss how you've successfully collaborated with different professionals in the past. Highlight any specific instances where teamwork led to better patient outcomes or streamlined processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complaints or enquiries. Practice responding to potential situations you might face as a Care Coordinator, focusing on your approach to maintaining confidentiality and professionalism.
