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- Tasks: Support the Community Rehabilitation service with patient-focused admin tasks and communication.
- Company: Join OPAC Administration, a dedicated team enhancing community health services in Cambridge and surrounding areas.
- Benefits: Enjoy a supportive work environment with opportunities for training and professional growth.
- Why this job: Be part of a high-functioning team making a real impact on community health and well-being.
- Qualifications: Empathy, strong communication skills, and a willingness to learn are essential.
- Other info: Positions available in Cambridge, Huntingdon, or Peterborough.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a role that will allow you to be challenged? Do you want to be part of a high functioning team? Are you able to demonstrate empathy and sensitivity? Then one of our Admin roles might be just what you are looking for.
OPAC Administration are recruiting an enthusiastic and motivated Administrator to support the Community Rehabilitation service to work in either Cambridge, Huntingdon or Peterborough.
The successful candidate will be providing patient focused administration support to a countywide service covering Cambridge, Fenland, Peterborough & Huntingdon liaising with clinicians and services users to ensure an effective, efficient & streamlined service., * Processing occupational therapy and physiotherapy referrals.
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Typing, proof reading and formatting all forms of correspondence, reports and summaries that are required by the team.
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Management of multiple Waiting Lists and Triage Lists.
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Communicating with Referrers appropriately and professionally via email or telephone.
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Inputting and updating service user information accurately and service user/team activity on computerised information systems. Create detailed and accurate service user notes for every entry according to policy.
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Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
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Undertake training of new staff as directed by Line Manager and/or other managers.
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Using external IT systems such as CCC mosaic.
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Booking interpreters
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Scanning paper format correspondence and adding to service user record in good time and accurately, according to policy
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Liaising with clinicians regarding patient queries.
OPAC Cambridge Administration Hub
South Cambridge District Council, South Cambs Hall
Cambridge
CB23 6EA, https://www.cpft.nhs.uk/ (Opens in a new tab), jade.ward@cpft.nhs.uk
07976584273
Administrator employer: Cambridgeshire and Peterborough NHS Foundation Trust
Contact Detail:
Cambridgeshire and Peterborough NHS Foundation Trust Recruiting Team
+447976584273
jade.ward@cpft.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with the specific administrative tasks mentioned in the job description, such as processing referrals and managing waiting lists. This will help you demonstrate your understanding of the role during any discussions.
✨Tip Number 2
Highlight your experience with customer service and communication skills, as these are crucial for liaising with clinicians and service users. Be prepared to share examples of how you've effectively handled similar situations in the past.
✨Tip Number 3
Research the Community Rehabilitation service and its impact on the local area. Showing that you understand the service's goals and challenges can set you apart from other candidates.
✨Tip Number 4
If you have experience with IT systems like CCC Mosaic or similar, be sure to mention it. Familiarity with these tools can be a significant advantage in streamlining your application process.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Administrator position. Highlight key responsibilities such as processing referrals, managing waiting lists, and providing customer service, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant skills and experiences that match the requirements of the role. Focus on your administrative skills, attention to detail, and any experience in healthcare settings or with IT systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention specific examples of how you have demonstrated empathy and sensitivity in previous roles, as well as your ability to work effectively in a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your formatting is consistent and professional, as attention to detail is crucial for this role.
How to prepare for a job interview at Cambridgeshire and Peterborough NHS Foundation Trust
✨Show Your Empathy
Since the role requires demonstrating empathy and sensitivity, be prepared to share examples from your past experiences where you successfully supported others. This will highlight your ability to connect with service users and clinicians.
✨Familiarize Yourself with Relevant IT Systems
Research and understand the external IT systems mentioned in the job description, such as CCC Mosaic. Being knowledgeable about these systems can give you an edge and show your commitment to the role.
✨Highlight Your Communication Skills
Effective communication is key in this position. Prepare to discuss how you've handled professional communication in previous roles, especially in situations involving sensitive information or challenging conversations.
✨Demonstrate Your Organizational Skills
The role involves managing multiple waiting lists and triage lists. Be ready to talk about your organizational strategies and how you prioritize tasks to ensure efficiency and accuracy in your work.
