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- Tasks: Support individuals in mental health crises through tele-coaching and brief interventions.
- Company: Join the compassionate team at Cambridgeshire and Peterborough NHS Foundation Trust.
- Benefits: Flexible shifts, valuable experience in mental health, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in mental health support.
- Qualifications: Interest in mental health and strong communication skills are essential.
- Other info: Be part of a diverse team committed to high-quality care and community wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Tele-coach / Psychological Wellbeing Practitioner role at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT). Based in Huntingdon; provides support across the county to people of all ages as part of the First Response Service.
Responsibilities
- Provide support to people of all ages identifying or in a mental health crisis.
- Conduct brief clinical risk and mental state assessments; formulate risk levels.
- Provide brief psychological interventions; validate, de-escalate crisis, and coach distress tolerance and emotional regulation strategies.
- Undertake clinical risk assessments in line with local policies; work with the team and seek guidance from senior colleagues as needed.
- Predominantly phone-based tele-coaching with opportunities to support face-to-face assessments in the community as part of an MDT; work with other agencies including emergency services and other mental health services.
- Work in shifts to provide a 24/7 service (early, late, and night shifts: 08:00-20:00, 11:00-23:00, 20:00-08:00).
Requirements / What we\’re looking for
- Ability to work in a fast-paced environment and operate with limited supervision, supported by a Clinical Lead.
- Interest or experience in mental health crisis support; familiarity with risk assessment and emergency response environments.
- Strong communication, teamwork, and collaboration skills with community agencies and MDTs.
- Flexibility to work within CPFT’s 24/7 service and adhere to local policies and procedures.
About CPFT and applying
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation delivering NHS services in inpatient, primary care, and community settings across Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
As an equal opportunities employer, CPFT welcomes applications from all sectors of the community, particularly from disabled people & members of ethnic minorities & LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications. Regrettably, sponsorship may not be available for all roles; if sponsorship cannot be offered, your application may be rejected from the process.
For further details / informal visits contact: Name: Hayley Workman; Job title: Team Leader; Email: Hayley.Workman@cpft.nhs.uk; Telephone: 01480 757365
CPFT is based in Cambridgeshire & Peterborough and is committed to high-quality care with compassion to improve health and wellbeing.
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Tele-coach / Psychological Wellbeing Practitioner employer: Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)
Contact Detail:
Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tele-coach / Psychological Wellbeing Practitioner
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to CPFT. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Practice your pitch! When you get that chance to speak with someone from CPFT, be ready to share your passion for mental health support. Highlight your skills in crisis management and teamwork – they want to see your enthusiasm!
✨Tip Number 3
Stay flexible! The role involves working shifts, so show that you’re adaptable and ready to jump in whenever needed. Mention your willingness to work nights or weekends during conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CPFT team and making a difference in mental health care.
We think you need these skills to ace Tele-coach / Psychological Wellbeing Practitioner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience and skills that match the Tele-coach / Psychological Wellbeing Practitioner role. We want to see how you can bring your unique background into our team!
Showcase Your Communication Skills: Since this role involves a lot of phone-based support, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you would interact with clients.
Highlight Relevant Experience: If you've got any experience in mental health crisis support or risk assessment, make sure to shout about it! We love seeing candidates who have hands-on experience that aligns with what we do at CPFT.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)
✨Know Your Stuff
Make sure you brush up on mental health crisis support and risk assessment techniques. Familiarise yourself with the specific responsibilities of a Tele-coach at CPFT, so you can confidently discuss how your skills align with their needs.
✨Showcase Your Communication Skills
Since this role involves a lot of phone-based interactions, practice articulating your thoughts clearly and empathetically. Think about examples from your past experiences where you've successfully communicated in challenging situations.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific crisis situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your problem-solving abilities and emotional regulation strategies.
✨Flexibility is Key
CPFT operates a 24/7 service, so be prepared to discuss your availability and willingness to work shifts. Highlight any previous experience working in similar environments and how you managed your time effectively.
