At a Glance
- Tasks: Lead the design of fare and ticketing products for public transport.
- Company: Join a forward-thinking team dedicated to improving public transport in Cambridgeshire.
- Benefits: Make a real impact on over 20 million journeys a year.
- Other info: Collaborate with local authorities and stakeholders for innovative solutions.
- Why this job: Shape the future of bus travel and enhance customer experiences.
- Qualifications: Experience in fares, ticketing, or customer service design is essential.
The predicted salary is between 30000 - 40000 € per year.
Are you passionate about making public transport simpler, fairer and more accessible for passengers? We are looking for a Network Development Planner (Fares and Ticketing) to lead the design and delivery of fare and ticketing products across the region's bus network, supporting over 20 million journeys a year. This is a high-impact role where you'll shape fare policy, improve customer experience and work at the heart of public transport innovation.
You’ll collaborate with local authorities, operators and suppliers to deliver practical, customer-focused solutions, managing contracts, budgets and programmes while keeping a strong focus on value for money and passenger outcomes.
About you
You’ll bring experience of fares, ticketing or customer-focused service design in a public transport or regulated environment, with strong analytical skills and confidence working across multiple stakeholders. You’ll be organised, data-driven and comfortable navigating political and contractual contexts.
Why join us?
You’ll help shape the future of bus travel in Cambridgeshire and Peterborough, working on projects that genuinely improve how people move around the region with the opportunity to influence long-term fare and ticketing strategy.
Key Details
As part of your application, you’ll be asked to submit a supporting statement. This is your opportunity to shine and tell us how your knowledge, skills and experience make you a great fit for this role, with reference to the Job Description and Person Specification. We’re keen to understand your experience, approach and what you would bring to the team.
Please ensure you have the right to work in the UK before applying as we are unable to provide sponsorship.
Apply now and shape the future of bus travel.
Public Transport Planner (Fares and Ticketing) - Cambridgeshire in St Ives employer: CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY
Join us as a Public Transport Planner in Cambridgeshire, where you'll play a pivotal role in transforming public transport for millions of passengers. We offer a collaborative work culture that values innovation and customer focus, alongside opportunities for professional growth and development. With a commitment to making travel simpler and fairer, you'll be part of a team dedicated to enhancing the passenger experience and shaping the future of bus travel in the region.
Contact Detail:
CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Public Transport Planner (Fares and Ticketing) - Cambridgeshire in St Ives
✨Tip Number 1
Network, network, network! Reach out to people in the public transport sector, especially those involved in fares and ticketing. Attend industry events or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the latest trends in public transport and fare policies. Show us you’re not just passionate but also knowledgeable about how to improve customer experience in this field.
✨Tip Number 3
When you get an interview, be ready to discuss your analytical skills and how you've used data to drive decisions in past roles. We want to see how you can apply that to shape fare policy effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, tailor your supporting statement to highlight your experience with customer-focused service design.
We think you need these skills to ace Public Transport Planner (Fares and Ticketing) - Cambridgeshire in St Ives
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see how your experience aligns with what we're looking for, so highlight those relevant skills and experiences in your application.
Craft a Compelling Supporting Statement:This is your chance to shine! Use your supporting statement to showcase your knowledge and skills. Be specific about how your background fits the role of Public Transport Planner and don’t forget to mention any relevant projects you've worked on.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it's relevant to the role, and make sure your passion for public transport comes through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep track of all applications efficiently. So, hit that 'Apply Now' button and let’s get started!
How to prepare for a job interview at CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY
✨Know Your Stuff
Make sure you understand the ins and outs of fare and ticketing systems in public transport. Brush up on current trends, policies, and innovations in the sector. This will not only help you answer questions confidently but also show your passion for making public transport better.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience with fares, ticketing, or customer-focused service design. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully navigated complex stakeholder environments.
✨Be Data-Driven
Since this role requires strong analytical skills, be ready to discuss how you've used data to inform decisions in previous positions. Bring examples of how you've improved customer experiences or shaped policies based on data insights. This will show that you're organised and can think critically about passenger outcomes.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Ask about the future of fare policy in Cambridgeshire or how they measure success in improving customer experience. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
