At a Glance
- Tasks: Lead the design of fare and ticketing products for public transport.
- Company: Join a forward-thinking team dedicated to improving public transport in Cambridgeshire.
- Benefits: Make a real impact on over 20 million journeys a year.
- Other info: Collaborate with local authorities and stakeholders for innovative solutions.
- Why this job: Shape the future of bus travel and enhance customer experiences.
- Qualifications: Experience in fares, ticketing, or customer service design is essential.
The predicted salary is between 30000 - 40000 € per year.
Are you passionate about making public transport simpler, fairer and more accessible for passengers? We are looking for a Network Development Planner (Fares and Ticketing) to lead the design and delivery of fare and ticketing products across the region's bus network, supporting over 20 million journeys a year. This is a high-impact role where you'll shape fare policy, improve customer experience and work at the heart of public transport innovation.
You’ll collaborate with local authorities, operators and suppliers to deliver practical, customer-focused solutions, managing contracts, budgets and programmes while keeping a strong focus on value for money and passenger outcomes.
About you
You’ll bring experience of fares, ticketing or customer-focused service design in a public transport or regulated environment, with strong analytical skills and confidence working across multiple stakeholders. You’ll be organised, data-driven and comfortable navigating political and contractual contexts.
Why join us?
You’ll help shape the future of bus travel in Cambridgeshire and Peterborough, working on projects that genuinely improve how people move around the region with the opportunity to influence long-term fare and ticketing strategy.
Public Transport Planner (Fares and Ticketing) - Cambridgeshire employer: CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY
Join us as a Public Transport Planner in Cambridgeshire, where you'll play a pivotal role in transforming public transport for millions of passengers. We offer a collaborative work culture that values innovation and customer focus, alongside opportunities for professional growth and development. With a commitment to making travel simpler and fairer, you'll be part of a team dedicated to enhancing the passenger experience and shaping the future of bus travel in the region.
Contact Detail:
CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Public Transport Planner (Fares and Ticketing) - Cambridgeshire
✨Tip Number 1
Network, network, network! Reach out to people in the public transport sector, especially those involved in fares and ticketing. Attend industry events or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the latest trends in public transport and fare policies. Show us you’re not just passionate but also knowledgeable about how to improve customer experience in this field.
✨Tip Number 3
When you get an interview, be ready to discuss your analytical skills and how you've used data to drive decisions in past roles. We want to see how you can apply that to shape fare policy effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, tailor your supporting statement to highlight your experience with customer-focused service design.
We think you need these skills to ace Public Transport Planner (Fares and Ticketing) - Cambridgeshire
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, give the job description a good read. We want to see how your skills and experiences align with what they're looking for, so make sure you understand the key responsibilities and requirements.
Craft a Compelling Supporting Statement:This is your chance to shine! Use your supporting statement to highlight your relevant experience and how it connects to the role. Be specific about your achievements and how they relate to fare policy and customer-focused solutions.
Show Your Passion for Public Transport:Let your enthusiasm for making public transport simpler and more accessible come through in your application. We want to see that you're genuinely excited about improving the customer experience and shaping fare strategies.
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY
✨Know Your Stuff
Make sure you understand the ins and outs of fare and ticketing systems. Brush up on current trends in public transport, especially in Cambridgeshire. Being able to discuss recent innovations or challenges in the sector will show your passion and knowledge.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think about times you've used data to drive decisions or improve customer experiences. Be ready to explain how you can apply these skills to shape fare policy and enhance passenger outcomes.
✨Stakeholder Engagement is Key
Since this role involves working with various stakeholders, think of instances where you've successfully collaborated with different parties. Be prepared to discuss how you manage relationships and navigate complex political or contractual contexts.
✨Craft a Compelling Supporting Statement
Your supporting statement is your chance to shine! Tailor it to reflect how your experience aligns with the job description. Highlight specific projects or achievements that demonstrate your fit for the role and your commitment to improving public transport.
