Public Transport Planner (Fares and Ticketing) - Cambridgeshire in Hilton

Public Transport Planner (Fares and Ticketing) - Cambridgeshire in Hilton

Hilton Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design of fare and ticketing products for public transport.
  • Company: Join a forward-thinking team dedicated to improving public transport in Cambridgeshire.
  • Benefits: Make a real impact on over 20 million journeys a year.
  • Other info: Collaborate with local authorities and stakeholders for innovative solutions.
  • Why this job: Shape the future of bus travel and enhance customer experiences.
  • Qualifications: Experience in fares, ticketing, or customer service design is essential.

The predicted salary is between 30000 - 40000 € per year.

Are you passionate about making public transport simpler, fairer and more accessible for passengers? We are looking for a Network Development Planner (Fares and Ticketing) to lead the design and delivery of fare and ticketing products across the region's bus network, supporting over 20 million journeys a year. This is a high-impact role where you'll shape fare policy, improve customer experience and work at the heart of public transport innovation.

You’ll collaborate with local authorities, operators and suppliers to deliver practical, customer-focused solutions, managing contracts, budgets and programmes while keeping a strong focus on value for money and passenger outcomes.

About you

You’ll bring experience of fares, ticketing or customer-focused service design in a public transport or regulated environment, with strong analytical skills and confidence working across multiple stakeholders. You’ll be organised, data-driven and comfortable navigating political and contractual contexts.

Why join us?

You’ll help shape the future of bus travel in Cambridgeshire and Peterborough, working on projects that genuinely improve how people move around the region with the opportunity to influence long-term fare and ticketing strategy.

Key Details

As part of your application, you’ll be asked to submit a supporting statement. This is your opportunity to shine and tell us how your knowledge, skills and experience make you a great fit for this role, with reference to the Job Description and Person Specification. We’re keen to understand your experience, approach and what you would bring to the team.

Please ensure you have the right to work in the UK before applying as we are unable to provide sponsorship.

Apply now and shape the future of bus travel.

Public Transport Planner (Fares and Ticketing) - Cambridgeshire in Hilton employer: CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY

Join us in shaping the future of public transport in Cambridgeshire, where you'll be part of a dynamic team dedicated to making bus travel simpler and more accessible for everyone. We offer a collaborative work culture that values innovation and customer-focused solutions, alongside opportunities for professional growth and development in a role that directly impacts over 20 million journeys each year. With a strong commitment to value for money and passenger outcomes, this is an excellent opportunity to make a meaningful difference in your community.

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Contact Detail:

CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Public Transport Planner (Fares and Ticketing) - Cambridgeshire in Hilton

Tip Number 1

Network, network, network! Reach out to people in the public transport sector, especially those involved in fares and ticketing. Attend industry events or webinars to make connections that could lead to job opportunities.

Tip Number 2

Prepare for interviews by researching the latest trends in public transport and fare policies. Show us you’re not just passionate but also knowledgeable about how to improve customer experience in this field.

Tip Number 3

When you apply through our website, make sure your supporting statement is tailored to the role. Highlight your relevant experience and how it aligns with the job description – this is your chance to shine!

Tip Number 4

Follow up after your application or interview. A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you on their radar.

We think you need these skills to ace Public Transport Planner (Fares and Ticketing) - Cambridgeshire in Hilton

Fares and Ticketing Knowledge
Customer-Focused Service Design
Analytical Skills
Stakeholder Management
Organisational Skills
Data-Driven Decision Making
Contract Management

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see how your experience aligns with what we're looking for, so highlight those relevant skills and experiences in your application.

Craft a Compelling Supporting Statement:This is your chance to shine! Use your supporting statement to showcase how your knowledge and skills make you a perfect fit for the role. Be specific and relate your experiences directly to the key responsibilities mentioned in the job description.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it's relevant, and make sure your passion for public transport comes through!

Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!

How to prepare for a job interview at CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY

Know Your Stuff

Make sure you understand the ins and outs of fare and ticketing systems. Brush up on current trends in public transport, especially in Cambridgeshire. Being able to discuss recent innovations or challenges in the sector will show your passion and knowledge.

Showcase Your Analytical Skills

Prepare examples that highlight your analytical abilities. Think about times you've used data to drive decisions or improve customer experiences. Be ready to explain how you can apply these skills to shape fare policy and enhance passenger outcomes.

Stakeholder Engagement is Key

Since this role involves working with various stakeholders, think of instances where you've successfully collaborated with different parties. Be prepared to discuss how you manage relationships and navigate complex political or contractual contexts.

Craft a Compelling Supporting Statement

Your supporting statement is your chance to shine! Tailor it to reflect how your experience aligns with the job description. Highlight specific projects or achievements that demonstrate your fit for the role and your commitment to improving public transport.