Casework and Correspondence Manager - Cambridgeshire in Great Houghton

Casework and Correspondence Manager - Cambridgeshire in Great Houghton

Great Houghton Full-Time 29250 - 35750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage casework and correspondence for the Mayor, ensuring high-quality support and engagement.
  • Company: Join the dynamic Mayors Office in Cambridgeshire and Peterborough.
  • Benefits: Inclusive workplace, commitment to diversity, and opportunities for personal growth.
  • Other info: Fast-paced environment with opportunities to work on high-profile initiatives.
  • Why this job: Make a real impact in local governance and community engagement.
  • Qualifications: Strong understanding of local government and excellent communication skills.

The predicted salary is between 29250 - 35750 £ per year.

The Mayor of Cambridgeshire and Peterborough is looking for an experienced Casework and Correspondence Manager to provide a high-quality casework, correspondence and executive support function within the Mayors Office.

Reporting to the Chief of Staff, you will work closely with the Mayor, Mayoral Policy Advice Team and senior officers to manage complex casework, correspondence and enquiries on behalf of the Mayor. You will manage casework from receipt through to resolution, lead on politically sensitive and high-profile enquiries, oversee the Mayors inbox and draft clear, accurate and appropriately tailored responses.

You will also provide insight into emerging issues and themes from casework, support engagement with residents and stakeholders, and work with senior officers on Mayoral events, roundtables, summits and other strategic initiatives. This is a high-profile role requiring excellent judgement, discretion, political awareness and communication skills, together with the ability to manage competing priorities in a fast-paced environment.

About you

  • A strong understanding of local government, combined authorities and the role of the Mayor.
  • Knowledge of the political, economic and social landscape of Cambridgeshire and Peterborough.
  • Excellent written and verbal communication skills, including the ability to draft politically sensitive correspondence.
  • Strong judgement and the ability to identify sensitive, high-priority and politically significant matters.
  • Experience of building trusted relationships with senior colleagues, elected representatives and external stakeholders.

Our commitment

Cambridgeshire and Peterborough Combined Authority is committed to creating an inclusive and diverse organisation where everyone can thrive. We are a Disability Confident employer and welcome applications from disabled candidates. We are committed to making reasonable adjustments throughout our recruitment process. If you require an adjustment to support your application, please let us know. We are committed to equality of opportunity and encourage applications from people from all backgrounds and communities.

Please note: We do not currently offer visa sponsorship for this role. Applicants must have the right to work in the UK. We reserve the right to close this vacancy early if we receive sufficient applications, so early application is encouraged.

If you are looking for an opportunity to work at the heart of the Mayors Office and make a direct contribution to how the Mayor engages with residents, communities and key stakeholders across Cambridgeshire and Peterborough, we would welcome your application.

Casework and Correspondence Manager - Cambridgeshire in Great Houghton employer: CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY

Join a dynamic and forward-thinking organisation in Cambridgeshire, where as a Procurement Contract Manager, you will have the opportunity to influence strategic procurement decisions and drive continuous improvement in contract management. Our supportive work culture fosters collaboration among experienced professionals dedicated to excellence, while offering meaningful employee growth opportunities that make a real difference in public service delivery and governance.

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Contact Details:

CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Casework and Correspondence Manager - Cambridgeshire in Great Houghton

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We think you need these skills to ace Casework and Correspondence Manager - Cambridgeshire in Great Houghton

Casework Management
Correspondence Management
Executive Support
Political Awareness
Judgement
Discretion
Communication Skills

Some tips for your application 🫡

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How to prepare for a job interview at CAMBRIDGESHIRE AND PETERBOROUGH COMBINED AUTHORITY

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Brush Up on Regulatory Knowledge

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