Volunteer Manager

Volunteer Manager

Volunteer No home office possible
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At a Glance

  • Tasks: Support and empower volunteers, creating a thriving community focused on wellbeing and inclusion.
  • Company: Make a Smile, a charity dedicated to making a difference in children's lives.
  • Benefits: Gain hands-on experience, develop leadership skills, and make a real impact.
  • Why this job: Lead meaningful initiatives that enhance volunteer experiences and promote inclusivity.
  • Qualifications: Passion for community building, strong communication skills, and interest in EDI.
  • Other info: Flexible remote role with a commitment of 4-6 hours per week.

Overview

Organisation: Make a Smile
Location: Remote – UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.

The Role

We’re looking for a compassionate and organised Volunteer Manager to support and oversee the wellbeing and engagement of volunteers across the charity. This role is about building a strong, inclusive, and supportive volunteer community where everyone can thrive.

The Volunteer Manager will:

  • Support chapter Wellbeing Officers by ensuring they create proactive wellbeing plans and run initiatives such as wellbeing posts, yoga sessions, or social activities.

  • Organise central wellbeing efforts (e.g., online wellbeing campaigns and virtual socials) to strengthen volunteer morale across the charity.

  • Lead the Equality, Diversity & Inclusion (EDI) Subcommittee, identifying barriers faced by minority and underrepresented groups and implementing changes to make volunteering more accessible and inclusive.

  • Develop and manage Reasonable Adjustment Plans (RAPs) for individual volunteers who may need additional support, ensuring these are sensitively shared and applied.

  • Oversee Safeguarding and Community Officers, supporting them to maintain legal compliance and build a sense of belonging among volunteers.

  • Champion feedback and engagement, using volunteer insights to improve wellbeing and inclusion initiatives.

What We’re Looking For

  • A passion for volunteer support and community building.

  • Strong listening and communication skills.

  • Empathy and a proactive approach to addressing barriers.

  • Organisational skills and confidence leading meetings or subcommittees.

  • Interest in equality, diversity, and inclusion (EDI).

  • Willingness to learn about safeguarding and wellbeing practices (training provided).

What You’ll Gain

  • Hands-on experience in volunteer management, wellbeing, and inclusion.

  • The chance to lead on meaningful initiatives that directly impact volunteers’ experiences.

  • Opportunities to develop leadership, communication, and EDI skills.

  • The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.

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Volunteer Manager employer: Cambridgesca

At Make a Smile, we pride ourselves on fostering a supportive and inclusive work culture where every volunteer is valued and empowered. As a Volunteer Manager, you will have the unique opportunity to lead initiatives that enhance volunteer wellbeing and engagement, all while working flexibly from home in the UK. With a strong commitment to equality, diversity, and inclusion, we offer meaningful experiences that not only enrich your professional skills but also make a tangible difference in the lives of children and volunteers alike.
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Contact Detail:

Cambridgesca Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer Manager

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those involved with volunteer management. Attend online events or webinars where you can connect with others and share your passion for community building.

✨Tip Number 2

Showcase your skills! When you get the chance to chat with potential employers, highlight your organisational skills and experience in leading initiatives. Use examples that demonstrate your empathy and proactive approach to supporting volunteers.

✨Tip Number 3

Be prepared for interviews! Research Make a Smile and think about how your values align with theirs. Prepare some thoughtful questions about their volunteer programmes and how you can contribute to their mission of inclusivity.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Make a Smile community. Don’t miss out on this opportunity!

We think you need these skills to ace Volunteer Manager

Compassion
Organisational Skills
Listening Skills
Communication Skills
Empathy
Proactive Approach
Leadership Skills
Interest in Equality, Diversity & Inclusion (EDI)
Understanding of Safeguarding Practices
Community Building
Volunteer Management
Ability to Develop Wellbeing Initiatives
Feedback and Engagement Championing

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for volunteer support and community building shine through. We want to see how much you care about making a difference in the lives of volunteers and children alike!

Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy application that reflects your organisational skills—just like we expect from our Volunteer Manager!

Highlight Your Skills: Don’t forget to showcase your listening and communication skills! Share examples of how you've used these skills in past experiences, especially in relation to equality, diversity, and inclusion. We love seeing how you can contribute to our mission.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a real impact with Make a Smile!

How to prepare for a job interview at Cambridgesca

✨Show Your Passion for Volunteering

Make sure to express your genuine passion for volunteer support and community building during the interview. Share personal experiences or stories that highlight your commitment to making a difference in people's lives, especially in relation to children.

✨Demonstrate Your Organisational Skills

Prepare examples of how you've successfully managed projects or initiatives in the past. Discuss specific strategies you used to keep things organised and how you ensured everyone felt included and supported, as this role requires strong organisational skills.

✨Highlight Your Empathy and Communication Skills

Be ready to discuss situations where you've had to listen actively and respond empathetically. This is crucial for a Volunteer Manager, so share instances where your communication made a positive impact on a team or community.

✨Familiarise Yourself with EDI Practices

Since the role involves leading the Equality, Diversity & Inclusion Subcommittee, brush up on current EDI practices and be prepared to discuss how you would identify and address barriers faced by underrepresented groups. Showing your knowledge here will set you apart.

Volunteer Manager
Cambridgesca
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