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- Tasks: Lead the transformation of assessment materials delivery globally and oversee operations.
- Company: Join Cambridge University Press & Assessment, a world-leading academic publisher.
- Benefits: Enjoy competitive salary, flexible working, and generous leave plus health benefits.
- Why this job: Make a real impact in education while collaborating with a diverse team.
- Qualifications: Experience in operational leadership and process improvement is essential.
- Other info: Hybrid role with opportunities for personal growth and development.
The predicted salary is between 48000 - 72000 £ per year.
We’re excited to offer a senior strategic leadership opportunity to join our Education Operations directorate. As Director of Operations - Assessment Materials & Logistics (AML), you will shape how we deliver assessment materials globally, helping us modernise, innovate, and meet the needs of learners, customers, and regulators worldwide. The Director of Operations - AML steers the strategy, transformation and delivery of all Assessment Materials & Logistics operations, including taking assessment materials from product development through to delivery across global markets.
Responsibilities
- Leading AML strategy to transform delivery of assessment materials.
- Overseeing AML operations for UK and international exam series.
- Driving modernisation for print and digital assessment processes.
- Partnering with Technology and Group Print & Operations.
- Ensuring robust governance and compliance.
- Leading workforce planning and organisational capability development.
- Managing operational and financial plans.
- Creating an environment for people to thrive and develop.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
Minimum / Essential requirements
- Experience leading operational teams and large-scale transformation.
- Strong service delivery or business management background.
- Process improvement methodology experience.
- Budget management and delivery of operational efficiencies.
- Excellent communication and stakeholder influence skills.
- High intercultural competence and partnership-building skills.
Desirable criteria
- Experience in the UK and International education sector.
- Experience in regulated sectors.
- Knowledge of Ofqual/DFE regulatory requirements.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
- First stage virtual interview via MS Teams.
- Final stage interview: in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us:
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Director of Operations - Assessment Materials & Logistics in Newtown employer: Cambridge University Press & Assessment
Contact Detail:
Cambridge University Press & Assessment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - Assessment Materials & Logistics in Newtown
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those who work in operations or logistics. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for your interviews by researching the company’s recent projects and challenges. This shows you’re genuinely interested and ready to contribute to their mission of modernising assessment materials.
✨Tip Number 3
Practice your communication skills! As a Director of Operations, you'll need to influence stakeholders effectively. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Cambridge University Press & Assessment.
We think you need these skills to ace Director of Operations - Assessment Materials & Logistics in Newtown
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Director of Operations role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this is a senior strategic role, emphasise your leadership experience and any successful transformations you've led. We want to see how you've driven change and improved processes in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and skills without unnecessary fluff.
Apply Through Our Website: Remember, the best way to apply is through our official website. This ensures your application is processed correctly and gives us all the info we need to consider you for the role. Don’t forget to check for any technical issues before submitting!
How to prepare for a job interview at Cambridge University Press & Assessment
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in assessment materials and logistics. Familiarise yourself with current trends and challenges in the education sector, particularly those related to print and digital assessments. This will help you speak confidently about how you can lead transformation in this area.
✨Showcase Your Leadership Style
As a Director of Operations, your leadership style is crucial. Prepare examples that demonstrate your experience in leading operational teams and driving large-scale transformations. Be ready to discuss how you've fostered an environment for people to thrive and develop, as this aligns with the company's values.
✨Master Stakeholder Engagement
Strong communication and stakeholder influence skills are essential for this role. Think of specific instances where you've successfully partnered with various stakeholders, including technology teams and regulatory bodies. Highlight your intercultural competence and how it has helped you build effective partnerships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making processes. Practice articulating your thought process when faced with operational challenges, especially in regulated environments. This will showcase your ability to manage compliance and governance effectively.
