Careers Quality and Compliance Manager in Newtown

As Quality and Compliance Manager, you will play a pivotal role in shaping and executing the strategy that safeguards the reputation and integrity of our English language assessments worldwide. By ensuring our exams consistently deliver on their promises, you help maintain the trust of recognizing organizations and stakeholders—trust central to our growth and reputation. You will contribute directly to the secure and quality-assured delivery of millions of exams across a diverse portfolio of English language products, administered in tens of thousands of venues across 130 countries. Your strategic experience will be vital in anticipating and responding to emerging risks, driving continuous improvement, and influencing policy at both operational and organizational levels.

Responsibilities

• Contribute to the development and implementation of test security and compliance strategies, proactively identifying opportunities and threats in a rapidly evolving global landscape.
• Be a subject matter expert for test security, guiding the organization through complex investigations and major incidents, and recommending innovative solutions to uphold fairness and validity.
• Collaborate across teams and with external partners to ensure our security measures and compliance standards are robust, scalable, and aligned with regulatory requirements.
• Draft and drive policy changes that enhance security, operational excellence, and the candidate experience.
• Champion a culture of continuous learning, collaboration, and empowerment, helping colleagues and partners unlock their potential and contribute to our shared mission.

Note: This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

Qualifications

• Deep knowledge of high-stakes English tests, security threats, and regulatory requirements.
• Practical experience implementing measures to protect test validity and exam security, always seeking innovative solutions.
• Proven experience managing international exam delivery and leading investigations in a regulated environment.
• Excellent communication, leadership, and problem-solving skills, with strong IT and data literacy.
• A collaborative mindset and ability to empower others, plan effectively, and uphold security and quality standards.

About the Organization

A chance to develop a career within a leader in the educational sector, actively making a difference to our learners around the world. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Benefits

28 days annual leave plus