Careers Business Test Manager in Newtown

This role plays a key part in ensuring that Cambridge International's evolving IT landscape continues to meet business needs. Reporting to the Head of Product Ownership and Business Testing, the focus is on building and nurturing a team of Test Coordinators and Testers across the organisation to consistently, efficiently, and effectively test business developments as systems evolve. In this role, you will manage and execute high-quality testing to ensure new and updated legacy systems meet business requirements, with rigorous regression testing central to mitigating risk to system and data integrity.

Responsibilities

• Capture and articulate knowledge into a long-term repository, highlighting the significance of each application and the impact of failure to the business.
• Identify test environment requirements for end-to-end business process testing and liaise with ETO as needed.
• Define required test data, managing Business Testing Coordinators and supporting Test Leads to ensure all pre-requisite data is prepared or supplied.
• Lead Business Test Team activities across evaluation, estimation, resourcing, preparation, execution and closure.
• Demonstrate expert-level testing capability, contributing to testing of high-profile and complex systems to ensure defect-free software.
• Manage cross-portfolio testing, coordinating resources to ensure high-quality assurance for specified products.
• Take responsibility for quality-assuring defined programmes of work, influencing project teams to apply consistent QA procedures and supporting both customer-facing and end-to-end internal processes.

Role details

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

Qualifications and experience

• The successful candidate will have strong experience in leading testing teams and delivering high-quality software testing, including the use of AI-powered and automated testing tools.
• They will ideally hold an ISTQB (or equivalent) certification and have solid knowledge of formal testing methodologies (e.g., Agile, Waterfall, V-Model), risk-based testing, and the use of test management and ALM tools such as qTest and JIRA.
• The role requires someone who champions quality assurance, continuous improvement, and stays current with new technologies, tools, and testing techniques.
• Proven experience leading and delivering business testing in complex or high-assurance environments.
• Ability to plan, prioritise, and manage testing activities and teams to meet business and delivery deadlines.
• Strong stakeholder engagement and communication skills, with confidence explaining complex information to non-technical audiences.
• Demonstrated ability to balance quality, risk, and pragmatism, particularly where outcomes impact learners or customers.
• Calm, resilient, and effective under pressure, with a positive, can-do approach.
• Strong collaborative skills, including the ability to resolve conflict and work effectively across on-shore and off-shore teams.
• Commitment to high standards of quality and integrity.
• A good understanding of IT systems—including workflows, databases, integrations, APIs—and the ability to analyse data to produce actionable insights.
• Clear demonstration of Cambridge Assessment Group values: Collaborative, Responsible, and Innovative.
• Highly analytical, detail-focused, systematic in planning and reporting, and comfortable interpreting technical documentation.
• Experience working in education, assessment, or regulated environments.
• Contribution to a testing or quality community of practice, internally or externally.
• Interest in new testing tools, techniques, and technologies, with a willingness to explore their adoption.
• Interest in building testing capability and maturity, not just delivering individual projects.
• Experience coaching or mentoring others within delivery or testing teams.
• Experience working across distributed or off-shore teams.

Our offer and additional information

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. You will be at the forefront of modernising how we test, with opportunities to streamline processes and accelerate delivery through innovative tools and techniques.

Recruitment notes

• First stage interview: in-person at our offices in Cambridge. You may be asked to complete a role-related task at interview. If this is required, the details will be sent in advance.
• Final stage interview: in-person at our offices in Cambridge, if required. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form.
• Successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
• Applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters.
• If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why join us?

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics. We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays, Private medical and Permanent Health Insurance, Discretionary annual bonus, Group personal pension scheme, Life assurance up to 4 x annual salary, Green travel schemes.