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- Tasks: Lead the transformation of assessment materials delivery globally and oversee operations.
- Company: Join Cambridge University Press & Assessment, a world-leading academic publisher.
- Benefits: Enjoy 28 days annual leave, private medical insurance, and a discretionary bonus.
- Why this job: Shape the future of education while collaborating with a diverse and innovative team.
- Qualifications: Experience in operational leadership and strong communication skills required.
- Other info: Hybrid role with flexible working options and excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to offer a senior strategic leadership opportunity to join our Education Operations directorate. As Director of Operations - Assessment Materials & Logistics (AML), you will shape how we deliver assessment materials globally — helping us modernise, innovate, and meet the needs of learners, customers, and regulators worldwide. The Director of Operations - AML steers the strategy, transformation and delivery of all Assessment Materials & Logistics operations, including taking assessment materials from product development through to delivery across global markets.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
Responsibilities
- Lead AML strategy to transform delivery of assessment materials.
- Oversee AML operations for UK and international exam series.
- Drive modernisation for print and digital assessment processes.
- Partner with Technology and Group Print & Operations.
- Ensure robust governance and compliance.
- Lead workforce planning and organisational capability development.
- Manage operational and financial plans.
- Create an environment for people to thrive and develop.
Minimum / Essential requirements
- Experience leading operational teams and large-scale transformation.
- Strong service delivery or business management background.
- Process improvement methodology experience.
- Budget management and delivery of operational efficiencies.
- Excellent communication and stakeholder influence skills.
- High intercultural competence and partnership-building skills.
Desirable criteria
- Experience in the UK and International education sector.
- Experience in regulated sectors.
- Knowledge of Ofqual/DFE regulatory requirements.
About Cambridge University Press & Assessment
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Interview process
We aim to make our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
- First stage virtual interview via MS Teams.
- Final stage interview: in-person at our offices in Cambridge.
Reasonable adjustments and background checks
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. Successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. Applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe — for the benefit of individuals, society and the world. We welcome applications from all candidates, regardless of demographic characteristics and background, and are committed to diversity of thought and experience.
Benefits
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Careers Director of Operations - Assessment Materials & Logistics in Coventry employer: Cambridge University Press & Assessment
Contact Detail:
Cambridge University Press & Assessment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Careers Director of Operations - Assessment Materials & Logistics in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those who work in operations or logistics. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for your interviews by researching the company and its values. Understand their approach to assessment materials and logistics. This will help you tailor your responses and show them you're genuinely interested in what they do.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in operational leadership and transformation clearly, as these are key areas for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Careers Director of Operations - Assessment Materials & Logistics in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Director of Operations - AML. We want to see how you can lead our strategy and transform delivery, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills: This role is all about steering teams and driving change. Use your written application to demonstrate your leadership style and any successful transformations you've led in the past. We love seeing examples of how you've made a difference!
Be Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Highlight your skills in communication and stakeholder influence, as these are crucial for the role.
Apply Through Our Website: Remember, the best way to apply is through our official online application procedure. It’s straightforward and ensures your application gets to the right people. If you hit any snags, just reach out to our recruiter for help!
How to prepare for a job interview at Cambridge University Press & Assessment
✨Know Your Stuff
Before the interview, dive deep into the role of Director of Operations - AML. Understand the key responsibilities and how they align with the company's mission. Familiarise yourself with current trends in assessment materials and logistics, especially in the education sector.
✨Showcase Your Leadership Skills
Be ready to discuss your experience leading operational teams and driving transformation. Prepare specific examples that highlight your ability to manage large-scale projects and improve processes. This will demonstrate your capability to steer the strategy effectively.
✨Communicate Clearly
Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Think about how you can influence stakeholders and build partnerships, as these skills are essential for success in the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s vision for assessment materials and logistics. Inquire about their approach to modernisation and compliance. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.
