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- Tasks: Lead the charge in building operational resilience and managing risks for a global organisation.
- Company: Join Cambridge University Press & Assessment, a world-leading academic publisher.
- Benefits: Enjoy competitive salary, flexible working, and a fantastic rewards package.
- Why this job: Make a real impact by strengthening operations and supporting global teams.
- Qualifications: Experience in operational resilience and risk management is essential.
- Other info: Be part of a diverse team committed to continuous learning and improvement.
The predicted salary is between 29200 - 38200 £ per year.
Are you motivated by strengthening organisations to withstand disruption and operate with confidence in uncertain environments? These are important times as Global Operations continues to strengthen its resilience, risk management and readiness. To support this, we are looking to appoint an experienced and thoughtful Operations Resilience Manager to join International Property & Services at Cambridge University Press & Assessment — a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. This is a fantastic opportunity to help ensure Global Operations can anticipate and respond to operational disruption, while continuing to support our customers and product groups worldwide.
As Operations Resilience Manager, you will be responsible for developing and embedding operational resilience across Global Operations – part of our Shared Services function. This includes resilience strategy, impact assessments, emergency response, and operational risk management. You will work closely with senior leaders, Local Risk Managers (Risk Champions) and business continuity colleagues to build a consistent framework. The role also serves as a tactical-level coordination function during business continuity or emergency response situations, as required.
Key responsibilities and accountabilities:- Developing and implementing Global Operations resilience strategies aligned to regulatory and organisational frameworks
- Coordinating business continuity (BC) and emergency response (ER) planning across Global Operations departments
- Planning and reviewing desktop and real-time resilience, BC and emergency response exercises
- Administering the Global Operations risk management programme, including horizon scanning and reporting
- Producing regular reports, dashboards and documentation for leadership, audits and reviews
- Providing training and awareness sessions to embed resilience capability across teams
This role offers the opportunity to work across a global shared service, influencing strategic decisions and strengthening organisational preparedness. This position has been classified as a hybrid role, typically requiring 40–60% of time spent working face-to-face at your Cambridge location. Other flexible working requests will be considered from day one.
You bring solid experience across operational resilience, business continuity, emergency planning and risk management, with the ability to interpret complex information, identify critical services and dependencies, and influence stakeholders through a collaborative, delivery‑focused approach.
About You:- Strong background in operational resilience, business continuity, emergency planning, and organisational risk approaches.
- Experience conducting risk assessments, embedding risk culture, and implementing full risk management frameworks.
- Hands-on in developing BCPs, leading desktop/BCP exercises, and driving continuous resilience improvements.
- Skilled at analysing complex data to inform decisions and strengthen resilience processes.
- Effective communicator with strong stakeholder engagement and influencing skills across all levels.
- Knowledge of ISO 22301; relevant risk, resilience, or BC certifications are an advantage.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards And Benefits:We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- 28 days annual leave plus bank holidays
- Private medical, Dental and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Ready to pursue your potential? Apply now. The closing date for all applications will be February 16. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on week commencing February 17-20.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters.
Why join us: Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Operations Resilience Manager - 6822 in Cambridge employer: Cambridge University Press & Assessment
Contact Detail:
Cambridge University Press & Assessment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Resilience Manager - 6822 in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Operations Resilience Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its resilience strategies. Think about how your experience aligns with their needs. Practise common interview questions, especially around operational resilience and risk management, so you can showcase your skills confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and the company culture. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Operations Resilience Manager - 6822 in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in operational resilience and risk management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've applied them in real situations. This will help us see how you can contribute to our team and strengthen our operations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly grasp your qualifications.
Apply Through Our Website: Remember to submit your application through our official website. This ensures that we receive your application properly and can consider you for the role without any hiccups.
How to prepare for a job interview at Cambridge University Press & Assessment
✨Know Your Resilience Strategies
Before the interview, brush up on your knowledge of operational resilience strategies. Be ready to discuss how you would develop and implement these strategies in line with regulatory frameworks. This shows that you understand the role's requirements and can contribute effectively.
✨Prepare for Scenario Questions
Expect questions about real-life scenarios related to business continuity and emergency response. Think of examples from your past experience where you've successfully managed disruptions or led risk assessments. This will demonstrate your hands-on experience and problem-solving skills.
✨Engage with Stakeholders
Since the role involves influencing stakeholders, prepare to discuss how you've engaged with different teams in previous roles. Highlight your communication skills and how you've built relationships to drive resilience initiatives. This will show your collaborative approach.
✨Showcase Your Analytical Skills
Be ready to talk about how you've analysed complex data to inform decisions in your previous roles. Bring examples of reports or dashboards you've created that helped strengthen resilience processes. This will illustrate your ability to use data effectively in risk management.
