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- Tasks: Lead the transformation of assessment materials and logistics on a global scale.
- Company: Join Cambridge University Press & Assessment, a world-leading academic publisher.
- Benefits: Enjoy competitive salary, flexible working, and a comprehensive rewards package.
- Why this job: Make a real impact in education while shaping the future of assessment.
- Qualifications: Proven leadership in operations and experience in large-scale transformations.
- Other info: Embrace a diverse and inclusive environment with excellent career growth opportunities.
The predicted salary is between 76000 - 104500 £ per year.
Salary: £76,000 - £104,500, depending on skills and experience
Location: Cambridge or Coventry, UK – Hybrid (40–60% on-site collaboration)
Contract: Permanent
Hours: 35 hours, Full time
Are you ready to make your impact on the future of assessment? We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are excited to offer a senior strategic leadership opportunity to join our Education Operations directorate. As Director of Operations - Assessment Materials & Logistics (AML), you will shape how we deliver assessment materials globally - helping us modernise, innovate, and meet the needs of learners, customers, and regulators worldwide.
About the role:
- Steering the strategy, transformation and delivery of all Assessment Materials & Logistics operations, including taking assessment materials from product development through to delivery across global markets.
Key accountabilities include:
- Leading AML strategy to transform delivery of assessment materials.
- Overseeing AML operations for UK and international exam series.
- Driving modernisation for print and digital assessment processes.
- Partnering with Technology and Group Print & Operations.
- Ensuring robust governance and compliance.
- Leading workforce planning and organisational capability development.
- Managing operational and financial plans.
- Creating an environment for people to thrive and develop.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About you:
Minimum / Essential requirements:
- Experience leading operational teams and large‑scale transformation.
- Strong service delivery or business management background.
- Process improvement methodology experience.
- Budget management and delivery of operational efficiencies.
- Excellent communication and stakeholder influence skills.
- High intercultural competence and partnership‑building skills.
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
- Experience in the UK and International education sector.
- Experience in regulated sectors.
- Knowledge of Ofqual/DFE regulatory requirements.
Rewards and benefits:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 22nd February 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from w/c 2nd March 2026.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters.
Why join us:
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Director of Operations in Cambridge employer: Cambridge University Press & Assessment
Contact Detail:
Cambridge University Press & Assessment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and operations sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Cambridge University Press & Assessment thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your leadership experience and operational strategies clearly. The more comfortable you are speaking about your skills, the more confident you’ll feel during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re serious about joining our team. So, hit that apply button and let’s get started on this journey together!
We think you need these skills to ace Director of Operations in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational leadership and transformation. We want to see how your skills align with our mission to modernise assessment materials.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven operational efficiencies or led successful projects. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Remember, the best way to apply is through our official careers site. This ensures your application is processed correctly and gives you the best chance to shine in front of us!
How to prepare for a job interview at Cambridge University Press & Assessment
✨Know Your Stuff
Before the interview, dive deep into the role of Director of Operations - AML. Understand the key responsibilities and how they align with your experience. Be ready to discuss specific examples of how you've led operational teams and driven transformation in previous roles.
✨Showcase Your Communication Skills
This role requires excellent communication and stakeholder influence skills. Prepare to demonstrate how you've effectively communicated with diverse teams and stakeholders in the past. Think of scenarios where your communication made a significant impact on project outcomes.
✨Be Ready for Process Improvement Talk
Brush up on process improvement methodologies you've used. Be prepared to discuss how you've implemented these strategies to enhance service delivery or operational efficiencies. Specific examples will help you stand out as a candidate who can drive modernisation.
✨Cultural Competence is Key
Given the international scope of the role, highlight your intercultural competence and partnership-building skills. Share experiences where you've successfully collaborated with teams from different backgrounds, showcasing your ability to thrive in a diverse environment.
