At a Glance
- Tasks: Lead quality and compliance strategies for global English language assessments.
- Company: Join Cambridge University Press & Assessment, a leader in education.
- Benefits: Enjoy flexible working, competitive salary, and generous leave.
- Why this job: Make a real impact on learners worldwide while growing your career.
- Qualifications: Experience in exam security and compliance, with strong leadership skills.
- Other info: Be part of a diverse team committed to continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A chance to develop a career within a leader in the educational sector, actively making a difference to our learners around the world.
This is an exciting opportunity for a Quality and Compliance Manager to join a passionate, fast-paced environment providing world class support to our millions of customers and qualifications around the world.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As Quality and Compliance Manager, you will play a pivotal role in shaping and executing the strategy that safeguards the reputation and integrity of our English language assessments worldwide. By ensuring our exams consistently deliver on their promises, you help maintain the trust of recognizing organizations and stakeholders—trust that is central to our growth and reputation.
You will contribute directly to the secure and quality-assured delivery of millions of exams across a diverse portfolio of English language products, administered in tens of thousands of venues across 130 countries. Your strategic experience will be vital in anticipating and responding to emerging risks, driving continuous improvement, and influencing policy at both operational and organizational levels.
In this role, you will:
- Contribute to the development and implementation of test security and compliance strategies, proactively identifying opportunities and threats in a rapidly evolving global landscape.
- Be a subject matter expert for test security, guiding the organization through complex investigations and major incidents, and recommending innovative solutions to uphold fairness and validity.
- Collaborate across teams and with external partners to ensure our security measures and compliance standards are robust, scalable, and aligned with regulatory requirements.
- Draft and drive policy changes that enhance security, operational excellence, and the candidate experience.
- Champion a culture of continuous learning, collaboration, and empowerment—helping colleagues and partners unlock their potential and contribute to our shared mission.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
You are a strategic, proactive leader with a passion for upholding the highest standards of quality and integrity in global English language assessment. Your expertise and collaborative spirit enable you to drive continuous improvement and deliver impactful results in a dynamic, international environment.
You will bring:
- Deep knowledge of high-stakes English tests, security threats, and regulatory requirements.
- Practical experience implementing measures to protect test validity and exam security, always seeking innovative solutions.
- Proven experience managing international exam delivery and leading investigations in a regulated environment.
- Excellent communication, leadership, and problem-solving skills, with strong IT and data literacy.
- A collaborative mindset and ability to empower others, plan effectively, and uphold security and quality standards.
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Sunday, February 1. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on the week commencing Monday, February 9.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities.
Quality and Compliance Manager employer: Cambridge University Press & Assessment (CUPA)
Contact Detail:
Cambridge University Press & Assessment (CUPA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Cambridge University Press & Assessment. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us that you’re not just interested in the role but also in how you can contribute to our mission of delivering quality assessments worldwide.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to quality and compliance. We want to see your strategic thinking and problem-solving skills shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Quality and Compliance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality and Compliance Manager role. Highlight your relevant experience in test security and compliance, and show us how your skills align with our mission at Cambridge University Press & Assessment.
Showcase Your Passion: We love candidates who are genuinely excited about education and quality assurance. Share your enthusiasm for upholding high standards in English language assessments and how you can contribute to our vision of making a difference for learners worldwide.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences, so we can easily see how you fit into our fast-paced environment.
Apply Through Our Website: Remember, the best way to apply is through our official careers site. This ensures your application gets to the right place and helps us keep track of everything. Plus, it’s super easy to do!
How to prepare for a job interview at Cambridge University Press & Assessment (CUPA)
✨Know Your Stuff
Make sure you brush up on your knowledge of high-stakes English tests and the security threats that come with them. Familiarise yourself with the regulatory requirements relevant to the role, as this will show your commitment and expertise during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully implemented measures to protect test validity and exam security. Highlight any innovative solutions you've introduced, as this will demonstrate your proactive approach and problem-solving skills.
✨Collaborate Like a Pro
Since collaboration is key in this role, think of instances where you've worked across teams or with external partners. Be ready to discuss how you’ve built relationships and influenced policy changes, as this will showcase your ability to empower others and drive continuous improvement.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company's current challenges in quality and compliance. This not only shows your interest in the role but also your strategic thinking and understanding of the industry landscape, which is crucial for a Quality and Compliance Manager.