Distribution Assistant

Are you looking for a hands-on role where every detail counts and your work has a global impact? Join us as a Distribution Assistant, where you will play a vital role in ensuring our examination material reaches our learners around the world. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

Have you ever wondered how an exam paper is created and processed? At Group Print and Operations, we securely print over half a billion A4 pages each year and deliver them to millions of learners across more than 170 countries. Once completed, centres return the papers to our distribution centre, where our scanning team digitises scripts so examiners can mark them electronically. As a Distribution Assistant, you will play a vital role in ensuring exam materials are handled, processed and distributed securely and accurately. From preparing shipments to supporting smooth departmental operations, you will help ensure learners around the world receive their assessments on time—and their certificates once they have achieved success.

Key responsibilities include:

• Securely handling physical and electronic exam materials, always ensuring absolute confidentiality
• Completing tasks efficiently and accurately in line with departmental processes
• Maintaining service benchmarks and supporting planning activities
• Identifying and escalating issues promptly
• Supporting continuous improvement by sharing ideas and collaborating with colleagues
• Following Health, Safety and Wellbeing procedures to maintain a safe working environment
• Building positive working relationships across teams

This is a varied role, where you will complete tasks that could be desk-based or involve walking/standing for a long period of time. We encourage development, and there will be many opportunities for progression and growth in your career here at our distribution centre. This role will require shift work (including night shift) for peak parts of the year, depending on organisational need. The standard working hours are 8.30am – 4.15pm Monday – Friday (3pm finish on Fridays). Shift times are a rotation of early shift (6am – 1.30pm), late shift (1.45pm – 9.15pm) and night shift (9:15pm - 06:30 am Monday – Friday).

About You

You will bring strong attention to detail, time-management skills and the ability to work confidently under tight deadlines. You are someone who communicates clearly, builds positive working relationships and is comfortable adapting to change. You take pride in high-quality work, follow procedures carefully and enjoy working both independently and as part of a team.

Essential skills & experience:

• Proficient in Microsoft Office
• Strong organisational and prioritisation skills
• Good communication and relationship-building skills
• Ability to follow and maintain clear procedures
• Comfortable working to deadlines and meeting benchmarks
• Flexible and adaptable approach

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Knowledge of a production or distribution environment
• Experience working with database systems

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th February 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 9th February and week commencing 16th February 2026.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.