Neurosurgery Pathway Tracker in Cambridge

Main area: Neurosurgery

Grade: Band 4

Contract: Permanent

Hours: Full time / Part time / Flexible working (37.5 hours per week)

Job ref: 180-D-CVA455

Employer: Cambridge University Hospitals NHS Foundation Trust

Site: Addenbrookes Hospital-Division D

Town: Cambridge

Salary: £27,485 - £30,162 p.a. pro rata

Salary period: Yearly

Closing: 04/02/2026 at 23:59

Interview date: 24/02/2026

Job overview: Working within a complex environment, the post holder has responsibility for managing, tracking and navigating RTT pathways.

Main duties of the job:

• Validating, amending and improving data quality in relation to pathways from initial referral, through diagnostics to completion of patient’s episode.
• Liaising and co-coordinating with all involved in the patient’s management.
• Accessing and updating a range of Trust databases, ensuring that national and local targets are met and reported on at the divisional and relevant PTLs.

Working for our organisation: Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential.

Detailed job description and main responsibilities: Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Benefits to you: At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Person specification:

• Qualifications: GCSE Maths & English or Equivalent. Customer Service/ Business Admin /ITQ or equivalent professional experience. Relevant training on RTT pathway management.
• Experience: Experience of working within a healthcare setting. Prioritising, planning and organising own and others tasks. Experience of dealing with difficult situations and confrontations. Data entry experience and documentation. Previous experience of working in NHS. Previous experience of working with medical records. Experience of working with EPIC hospital system. Experience of working with CHEQs. Experience of presenting data and information to various stakeholders or team members.
• Knowledge: Confidentiality and data protection processes and procedures. Good working knowledge of office procedures and all Microsoft office packages. Awareness of NHS targets and Trust priorities. Knowledge of RTT targets. Knowledge of the Trust including awareness of priorities. Knowledge of Trust information systems. Knowledge of Medical Terminology.
• Skills: Ability to manage/work as part of a team. Excellent communication skills including telephone, email, face to face. Ability to organise and manage own time and others to keep to deadlines. Ability to use own initiative and work autonomously. Excellent IT skills – ability to use Microsoft office applications including spreadsheet and email. Willing to take on/learn new skills. Ability to show attention to detail and accuracy. Ability to work under pressure. Ability to store and safeguard confidential documents. Able to negotiate and develop good working relationships. Ability to adapt and embrace change. To be flexible in response to Service needs. Ability to think laterally and an innovative approach to problem solving.
• Additional Requirements: The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - safe, kind, excellent. Willingness to learn and develop. Undertake professional development and encourage others. Professional manner and smart appearance.