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- Tasks: Join our Assurance Team to handle pre-employment checks and admin tasks.
- Company: Be part of Cambridge University Hospitals NHS Foundation Trust, a leader in healthcare.
- Benefits: Enjoy flexible working hours, competitive salary, and on-site leisure facilities.
- Why this job: Make a difference in a dynamic environment while supporting healthcare professionals.
- Qualifications: GCSE level education or equivalent experience in customer service or administration.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 25760 - 27476 £ per year.
Main area: Division Corporate - Occupational Health
Contract: Permanent
Hours: Full time/Part time/Flexible working (37.5 hours per week)
Salary: £25,760 - £27,476 p.a. pro rata
Closing date: 12/04/2026
Interview date: 28/04/2026
Job overview: Are you looking for a new career within a dynamic environment where full attention to detail is necessary? We are looking to recruit a trustworthy, passionate and driven individual to join the Assurance Team in the Occupational Health department. You would be joining an active and energetic team, processing pre-employment checks and undertaking a wide range of admin commitments.
Main duties of the job:
- Assist with general Assurance Team duties covering pre-employment occupational health checks and monitoring
- Keep up to date with stakeholders
- Maintenance of database records
- Communicate with colleagues/service users
- Maintain team KPIs
- Deliver exceptional service to Trust staff and other service users
Working for our organisation: Our Trust, Cambridge University Hospitals (CUH) NHS Foundation Trust, comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential.
Detailed job description and main responsibilities: Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a Student visa.
Benefits to you: At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Person specification:
- Qualifications: Educated to GCSE level or equivalent NVQ level 2 Customer Service / Business Admin / ITQ or equivalent experience
- Typing qualification or equivalent
- Secretary qualification or equivalent
- Experience: Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Previous experience of working in the NHS
- Previous experience of working within medical records
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
- Knowledge: Understanding of confidentiality and data protection
- Understanding of customer service
- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
- Skills: Ability to work as part of a team
- Good communication skills including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Good organisational skills
- Ability to meet deadlines
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
Additional Requirements: The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Administrative Assistant in Cambridge employer: Cambridge University Hospitals
Contact Detail:
Cambridge University Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cambridge University Hospitals. A friendly chat can give us insider info on the role and help us stand out during interviews.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how our skills match the job description, especially around attention to detail and teamwork. We want to show we’re the perfect fit!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we respect the opportunity and are ready to represent the Trust's values.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a nice touch that keeps us on their radar and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the best choice!
We think you need these skills to ace Administrative Assistant in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrative Assistant role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and customer service abilities.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how they apply to the role. If you’ve worked in a busy office or have experience with medical records, share specific examples that show how you excelled in those situations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. Remember, we want to see your personality shine through, so let your enthusiasm for the role come across!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Cambridge University Hospitals
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant in the Occupational Health department. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like processing pre-employment checks and maintaining database records.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s managing records or ensuring accuracy in communication, be ready to discuss how you’ve successfully handled similar tasks.
✨Emphasise Teamwork and Communication Skills
The Assurance Team thrives on collaboration, so highlight your ability to work well within a team. Share specific instances where you effectively communicated with colleagues or service users, and how that contributed to achieving team goals.
✨Align with Trust Values
Cambridge University Hospitals values safety, kindness, and excellence. During your interview, express how these values resonate with you. Prepare to discuss how you embody these principles in your work, especially in a healthcare setting where they are crucial.