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For Companies At a Glance
- Tasks: Manage sales processes, customer communication, and logistics in a dynamic tech environment.
- Company: Join Cambridge Touch Technologies, an award-winning tech company from the University of Cambridge.
- Benefits: Enjoy competitive salary, flexible hybrid working, and cutting-edge tech exposure.
- Why this job: Be part of a global start-up culture that values innovation and collaboration.
- Qualifications: Degree preferred, with 3+ years in admin or operations and SAP experience.
- Other info: This is a temporary maternity cover role for 14 months.
The predicted salary is between 28800 - 42000 £ per year.
About Us: Cambridge Touch Technologies (CTT) is a fast-growing, award-winning tech company spun out of the University of Cambridge. We develop advanced software algorithms for touch solutions for global markets including consumer electronics, automotive, and medical. Headquartered in Cambridge, with teams across Asia and Europe, we are backed by leading strategic and VC investors.
Role Overview: We’re hiring a Sales and Operations Controller (Maternity Cover) for fixed term contract – 14 months, to support our global sales operations. This role ensures smooth internal processes, from SAP-based transactions and CRM updates to order fulfilment, licensing, and logistics. Strong SAP ERP experience is essential.
Key Responsibilities:
- Manage SAP sales processes (quotes, orders, invoices) and material data
- Coordinate customer communication, payments, licensing, and documentation
- Oversee online sales (WordPress/Stripe) and US sales via DigiKey
- Handle shipping, procurement, and payment processing across departments
- Administer CRM, e-commerce, legal documents (NDAs, contracts), and software licenses
- Support IT procurement, onboarding/offboarding, and system access
- Maintain records, generate reports, and triage shared mailboxes
Requirements:
- Degree (ideally business-related)
- 3+ years’ admin or operations experience
- Proficient in Microsoft Office, Word, Excel & PowerPoint
- Experience in ERP systems, preferably with SAP or similar tools
- Organised, analytical, and detail-focused
- Maintain autonomy in task and time management
- Excellent communication and multitasking skills
- Sales/commercial ops experience/legal understanding of contracts
- German and or Chinese language skills desirable but not essential
- Knowledge of shipping logistics and incoterms
What We Offer:
Competitive salary, flexible hybrid working, and the chance to work with cutting-edge tech in a global, collaborative start-up.
Sales Operations Controller employer: Cambridge Touch Technologies, Ltd.
Contact Detail:
Cambridge Touch Technologies, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Controller
✨Tip Number 1
Familiarise yourself with SAP ERP systems if you haven't already. Since strong SAP experience is essential for this role, consider taking a quick online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the software.
✨Tip Number 2
Network with professionals in the tech industry, especially those who work in sales operations. Engaging with current employees at Cambridge Touch Technologies through LinkedIn can provide valuable insights into the company culture and expectations for the Sales Operations Controller role.
✨Tip Number 3
Prepare to discuss your experience with order fulfilment and logistics during the interview. Be ready to share specific examples of how you've successfully managed these processes in previous roles, as this will highlight your suitability for the position.
✨Tip Number 4
If you have any knowledge of shipping logistics and incoterms, make sure to mention it. Even though it's not a requirement, showcasing this knowledge can set you apart from other candidates and demonstrate your comprehensive understanding of the role.
We think you need these skills to ace Sales Operations Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and SAP ERP systems. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're a great fit for the Sales Operations Controller role. Mention your experience with SAP, customer communication, and any relevant skills that align with the job responsibilities.
Showcase Your Skills: In your application, emphasise your analytical abilities, attention to detail, and organisational skills. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Cambridge Touch Technologies, Ltd.
✨Know Your SAP Inside Out
Since strong SAP ERP experience is essential for the Sales Operations Controller role, make sure you brush up on your knowledge of SAP sales processes. Be prepared to discuss specific examples of how you've used SAP in previous roles, particularly in managing quotes, orders, and invoices.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities. During the interview, highlight your experience in managing multiple tasks simultaneously. Share examples of how you've successfully coordinated customer communications, payments, and documentation in a fast-paced environment.
✨Showcase Your Communication Skills
Excellent communication is key for this position. Prepare to discuss how you've effectively communicated with various stakeholders in past roles. Consider sharing a situation where your communication skills helped resolve an issue or improved a process.
✨Familiarise Yourself with Shipping Logistics
Knowledge of shipping logistics and incoterms is beneficial for this role. Research common shipping terms and processes, and be ready to discuss how you've handled shipping and procurement in previous positions. This will demonstrate your readiness to take on the responsibilities outlined in the job description.
