At a Glance
- Tasks: Manage the reception desk, assist students, and handle administrative tasks.
- Company: Join Cambridge SU, the heart of student life at the University of Cambridge.
- Benefits: Earn £12.60 per hour with flexible part-time hours.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be the friendly face of student services and make a difference every day.
- Qualifications: Great communication skills and experience in a front-of-house role.
The predicted salary is between 10 - 15 £ per hour.
Pay Rate: £12.60 per hour
Reports to: Activities Manager
Place of work: Cambridge University SU, 3rd Floor, University Centre, Granta Pl, Mill Lane, CB2 1RU
Contract: Part-time, minimum 8 hours / Monday - Friday (9.30am - 5pm)
Job purpose: The Reception team’s main duty is to provide cover for the reception to enable the smooth and efficient running of the student services day to day. This includes running of the reception desk, shop, and services, assisting students, and conducting administration to support the wider staff team.
Duties:
- The day-to-day running of the reception desk, shop and services, including during busy periods, lunch breaks or holidays and periods of leave.
- Greeting visitors warmly and offering them help.
- Taking and directing calls.
- Responding to enquiries by phone, email and face‑to‑face.
- Providing information and signposting students to other University service providers.
- Completing administrative tasks like filing and delivering and accepting mail.
- Cleaning, organising, and maintaining the reception area.
- Keeping basic office supplies stocked.
Requirements:
- The Receptionists are usually the first point of contact at the SU and should therefore display a positive, approachable, inviting, professional and friendly front of house for students and visitors to the Union.
- Good working knowledge of Microsoft Office and Google Suite.
- Experience of working in a front of house environment.
- Good communication skills both written and oral.
- Experience of communicating with a diverse range of people.
- Ability to manage time effectively with good prioritisation skills.
- Fast learner and flexible.
- Good organisational skills.
- Proactive and motivated.
- Comfortable giving out sexual health supplies.
How to apply: Please email a CV and a cover letter to vacancies@cambridgesu.co.uk. Your cover letter should address how you meet the above requirements. If you would like an informal conversation about the role and its requirements, please email Anoushka Williamson (anoushka.williamson@cambridgesu.co.uk) with your contact details and availability.
Cambridge SU is committed to creating an organisation in which all members and employees are respected, discrimination is not tolerated, and diversity is encouraged. All members and employees will be treated fairly and with respect. Selection for employment, promotion, training, or any other benefit will be on the basis of aptitude and ability. We welcome candidates from diverse backgrounds. We particularly welcome applications from those from Black, Asian, and ethnic minority backgrounds to apply for this vacancy, as they are under-represented within Cambridge SU.
Receptionist in Cambridge employer: Cambridge SU
Cambridge SU is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture within the vibrant environment of the University of Cambridge. As a part-time Receptionist, you will enjoy flexible working hours, opportunities for personal growth, and the chance to engage with a diverse student body, all while contributing to the enriching student experience. With a commitment to inclusivity and respect, Cambridge SU fosters a workplace where every employee can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cambridge SU. Understand their mission and values, and think about how you can contribute to their goals. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how your experience aligns with the receptionist role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that’s professional yet approachable. You want to look like someone students and visitors would feel comfortable approaching.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Receptionist in Cambridge
Some tips for your application 🫡
Craft a Personalised Cover Letter:When writing your cover letter, make sure to tailor it specifically to the Receptionist role. Highlight how your skills and experiences align with the job requirements, and don’t forget to show a bit of your personality!
Show Off Your Communication Skills:Since this role involves interacting with a diverse range of people, emphasise your communication skills in both your CV and cover letter. Share examples of how you've successfully communicated in previous roles or situations.
Keep It Professional Yet Friendly:Remember, as a Receptionist, you'll be the first point of contact for many students and visitors. Make sure your application reflects a professional yet approachable tone, showing that you can create a welcoming environment.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your CV and cover letter reach us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cambridge SU
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist at Cambridge SU. Familiarise yourself with their services and how you can contribute to the smooth running of the reception desk. This will show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a receptionist, you'll be the first point of contact for students and visitors. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've effectively communicated with diverse groups in previous roles, as this is crucial for the job.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Think of specific instances where you've successfully handled multiple responsibilities at once, especially in a busy environment. This will highlight your ability to keep the reception area running smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the reception team, or how they support student services. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
