Technical Trainer (for AI and Product Management Programmes)

Department: Training

Location: Home based, UK

Reports to: Training Delivery Team Lead

Hours: 37.5 per week

Salary: (Depending on experience)

Role Overview

Cambridge Spark is looking for a Technical Trainer to deliver our gold-standard AI and digital transformation programmes, with a primary focus on Level 3 AI Champion, Level 4 AI Transformation Specialist, and Level 4 Digital Product Manager. You’ll lead practical, hands-on workshops and learner clinics that help people adopt AI safely, deliver AI-enabled business change, and build customer-driven digital and AI products. Working across funded apprenticeships and corporate training, you’ll ensure that programmes meet high standards for learner engagement, applied workplace impact, and real-world relevance. These pathways are designed for professionals who are not necessarily developers, so your training will emphasise applied GenAI use, business analysis for AI, product thinking, and organisational adoption rather than deep model-building.

Key responsibilities:

• Deliver engaging workshops and tutorials across:

• AI foundations and practical workplace use
• AI-driven business analysis, requirements, process optimisation, and change
• Customer-driven product management, roadmapping, delivery, and lifecycle management, including AI/data products

Candidate Specification:

Essential

• Strong applied knowledge of AI concepts and GenAI tools in workplace contexts, including benefits, limitations, ethical use, and human-in-the-loop thinking.
• Practical experience teaching or enabling others in areas such as:

• Prompt engineering and AI productivity workflows.
• AI adoption and rollout, including SOPs, training approaches, and end-user support.
• Business analysis for AI projects: discovery, requirements elicitation, prioritisation, and future-state modelling.
• Process mapping and optimisation in digital/AI implementation contexts.
• Digital product management, covering customer insight, roadmaps, agile/linear lifecycles, and product performance.

Desirable

• Teaching/training qualification (PGCE, QTS, or equivalent), or substantial facilitation experience.
• Experience delivering or supporting apprenticeships, including KSB-aligned coaching and assessment preparation.
• Familiarity with responsible AI frameworks (e.g., fairness, explainability, governance, risk mitigation).
• Experience with AI or data product delivery (e.g., working with ML/DS teams, productising AI, or managing AI portfolios).
• Awareness of organisational considerations in AI change, such as data protection, security, sustainability, and change impact.

Interview process:

• One way video interview (alternative options are available for candidates who require reasonable adjustments to the process - for example live video screening via Google Meets)
• Competency based interview + microteach - 1 hour
• Ways of Working/Meet the Team - 45 minutes

Company Benefits:

• Remote first company providing flexibility to work from home
• Pension with 4% matched contributions
• Opportunity to opt into our salary sacrifice scheme
• 25 days holiday + Flexi bank holidays + 1 day off on your birthday
• A day for volunteering
• Enhanced Maternity and Paternity Leave
• Health & Wellbeing allowance of up to £30 per month
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals, pub nights to team building events
• CPD Allowance
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days p/a)
• EAP with 24 hour confidential support line

Background to our Organisation

We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era. We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets. Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.

Our Values

At the centre of the way we work together and inspire each other to achieve success are these core values:

• Entrepreneurial: We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.
• Team Spirit: Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.
• Customer-focused: Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.
• Gold Standard: We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.

Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages.