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- Tasks: Support undergraduate education by managing course and exam administration in a collaborative team.
- Company: Join the prestigious Cambridge Service Alliance, part of the University of Cambridge.
- Benefits: Enjoy flexible working options, including hybrid arrangements and potential part-time roles.
- Other info: Full-time presence needed during peak exam times; informal enquiries welcome.
- Why this job: Be part of a dynamic team impacting students' academic journeys in a renowned institution.
- Qualifications: Experience in administration, strong organisational skills, and proficiency in standard software required.
The predicted salary is between 24000 - 36000 £ per year.
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The Role
This role is part of a team of dedicated administrators whose focus is on providing high-quality support for all aspects of undergraduate education at the Faculty of Mathematics. The Faculty is one of the largest in the University, admitting 250 undergraduate students each year. Reporting to the Undergraduate Office Manager, the successful candidate will work collaboratively with the Undergraduate Office team to support course and examination administration for the Mathematical Tripos. In addition, the team supports administration for Part III Mathematics and Mathematics in the Natural Sciences Tripos.
The Role
This role is part of a team of dedicated administrators whose focus is on providing high-quality support for all aspects of undergraduate education at the Faculty of Mathematics. The Faculty is one of the largest in the University, admitting 250 undergraduate students each year. Reporting to the Undergraduate Office Manager, the successful candidate will work collaboratively with the Undergraduate Office team to support course and examination administration for the Mathematical Tripos. In addition, the team supports administration for Part III Mathematics and Mathematics in the Natural Sciences Tripos.
The Undergraduate Office operates as the Faculty\’s examinations office for taught programmes (undergraduate and taught masters). It supports the delivery of more than 100 written examinations each year, 70-80 of which are implemented on site. This involves on-the-day operations, the management of student scripts, the recruitment of a large team of temporary exam workers, and processing exam payments.
About You
We invite applications from individuals who have: – experience in an administrative environment, including maintaining office systems and following office procedures – excellent organisational skills and attention to detail – excellent communication skills, with the ability to exercise tact and diplomacy – the ability to thrive in a team environment and the skills needed to interact with a range of professional service staff, academics, and students (both current and prospective) – confidence with standard software packages (e.g. Word, Excel, Outlook), and experience or willingness to learn to use University and office-specific software.
During peak examination times, the role holder will need to be in the office full time, usually including some Bank Holiday working. At other times, there is scope to work in a hybrid way, in consultation with the Undergraduate Office Manager.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
Click the \’Apply\’ button below to register an account with our recruitment system (if you have not already) and apply online.
In the Suitability for the Role section, please describe how your skills and experience meet the selection criteria as described in the Further Particulars, providing specific and relevant examples to illustrate this.
The full contact details of two professional referees (including email address) should also be included; please note that we will assume that you are happy for us to approach your referees at any stage unless you indicate otherwise in the space provided on the form.
Informal enquiries may be directed to Alexandra Hancock, Undergraduate Office Manager, via email: ugo-manager@maths.cam.ac.uk.
If you have any queries regarding the application process, please email LE46642@maths.cam.ac.uk.
Interviews are scheduled to be held during the week commencing 15 September 2025.
Please quote reference LE46642 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. We particularly welcome applications from women and /or candidates from a BAME background for this vacancy as they are currently under-represented at this level in our Department
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Apply online
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Undergraduate Office Administrator employer: Cambridge Service Alliance
Contact Detail:
Cambridge Service Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Undergraduate Office Administrator
✨Tip Number 1
Familiarise yourself with the Faculty of Mathematics and its undergraduate programmes. Understanding the specific courses and examination processes will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former staff in administrative roles within the university. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for your application and potential interview.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will show that you can handle the busy periods, especially during exam times.
✨Tip Number 4
Reach out to Alexandra Hancock, the Undergraduate Office Manager, for an informal chat about the role. This not only shows your initiative but also gives you a chance to ask questions that could set you apart from other candidates.
We think you need these skills to ace Undergraduate Office Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Undergraduate Office Administrator position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Showcase Relevant Experience: In the 'Suitability for the Role' section, provide concrete examples from your past administrative roles that demonstrate your organisational skills, attention to detail, and ability to work in a team. Use specific situations to illustrate your capabilities.
Highlight Software Proficiency: Mention your confidence with standard software packages like Word, Excel, and Outlook. If you have experience with any university-specific software or are willing to learn, make sure to include that as well.
Include Professional Referees: List two professional referees with their contact details, ensuring they are aware that they may be contacted. Choose referees who can vouch for your administrative skills and teamwork abilities.
How to prepare for a job interview at Cambridge Service Alliance
✨Showcase Your Organisational Skills
As an Undergraduate Office Administrator, you'll need excellent organisational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Communication Skills
Effective communication is key in this role. Think of instances where you've had to communicate complex information clearly, whether to students or colleagues, and be ready to share these examples during the interview.
✨Familiarise Yourself with Relevant Software
Confidence with software like Word, Excel, and Outlook is essential. If you have experience with any university-specific software, mention it. If not, express your willingness to learn and adapt quickly.
✨Prepare for Teamwork Questions
This role requires collaboration with various stakeholders. Prepare to discuss how you've worked effectively in a team environment, highlighting your ability to interact with diverse groups, including academics and students.