Supported Lettings Officer

Join to apply for the Supported Lettings Officer role at Cambridge City Council

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Join to apply for the Supported Lettings Officer role at Cambridge City Council

Job Description

Would you like to help eliminate rough sleeping in Cambridge and assist people in staying off the streets for good?

We\’re looking for a motivated, energetic individual to join Cambridge City Council\’s social lettings agency, Townhall Lettings (THL). The successful candidate will help formerly homeless people move into their new homes, ensuring their tenancy starts well, and support individuals to sustain their tenancies, with the aim of transitioning THL tenants into mainstream housing.

The post holder will collaborate closely with support services and the housing advice team to help individuals break the cycle of homelessness.

You should have the motivation and resilience to help individuals recover from homelessness trauma, along with teamwork and partnership skills to access support services. We particularly welcome applications from those with experience supporting people with lived homelessness experience.

This role offers the opportunity to make a real difference by helping people off and stay off the streets of Cambridge, working with a dedicated team of professionals.

We can\’t wait to hear from you!

What we can offer:

• A variety of learning and development opportunities
• Access to the Local Government Pension Scheme (LGPS)
• Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and flexible working
• Annual leave purchasing scheme
• Salary progression and annual awards
• Employee Assistance Programme
• Cycle to Work Scheme
• Family-friendly policies
• Flexible bank holidays
• Free swimming at CCC pools
• Generous leave allowance: 25 days rising to 30 after 5 years, plus 8 public holidays
• Gym membership salary sacrifice
• Home & Electronics salary sacrifice
• Discounts via Lifestyle Savings
• Professional membership fees paid (role-dependent)
• Relocation assistance (where applicable)
• Staff recognition awards
• Public transport subsidy
• Wellbeing platform: Your Care

Hours: Full-time, 37 hours/week. Flexible working patterns can be discussed.

Contract: Fixed Term until December 2025

Salary: £31,586 – £35,235 per annum (City Pay band 4)

Location: Flexible – on-site, office, or home working in Cambridge.

For more info on benefits and working for the council, visit our website or contact Paul Sinclair at 01223 457920 or paul.sinclair@cambridge.gov.uk, or Simon Penn at 01223 458657 or Simon.Penn@cambridge.gov.uk.

Application Process: Apply online by completing the application form below.

Closing date: 15 June 2025

Interviews: Likely during the week of 23 June 2025.

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