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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle repair processes.
- Company: Join Dartmouth Chrysler Dodge Jeep Ram, part of a leading automotive dealer group.
- Benefits: Competitive pay, employee perks, and professional growth opportunities.
- Why this job: Be part of a dynamic team that values innovation and customer relationships.
- Qualifications: 2+ years as a Service Advisor with strong communication skills.
- Other info: Inclusive workplace culture with diverse opportunities for all.
The predicted salary is between 30000 - 40000 £ per year.
Join the ride!
Location: Dartmouth, NS
Classification: Full-Time, Immediate Hire
Dartmouth Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.
Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.
Your area of focus.
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We’re looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.
What drives your day-to-day?
- Estimating the cost and time needed for a wide range of repairs.
- Welcoming customers and discussing their needs.
- Answering customer inquiries, either in person or on the phone.
- Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
- Prepare repair orders by detailing the vehicle’s problems or symptoms.
- Connecting customers to the right auto technician.
- Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
- Maintaining automotive records by keeping track of problems and corrective actions.
What are the must-haves…
- Minimum of 2-year dealership experience in a Service Advisor role required.
- CDK experience is an asset.
- Automotive knowledge.
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Ability to thrive in a fast-paced environment with many priorities.
- Demonstrated communication and interpersonal skills.
- Must be able to remain calm when customers and/or situations are not.
- Organization and follow-up skills.
- Experience and desire to work with technology.
The Perks.
- Competitive Compensation and Benefits Package.
- Employee Vehicle Purchase & Service Plans.
- Employee and Family Assistance Programs.
- Company-wide appreciation events and contests throughout the calendar year.
- Professional development and the opportunity to grow your career.
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
Service Advisor: Deliver Elite Auto Care Experience employer: Cambridge Housing Authority
Contact Detail:
Cambridge Housing Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Deliver Elite Auto Care Experience
✨Tip Number 1
Get to know the dealership! Research Dartmouth Chrysler Dodge Jeep Ram and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering an exceptional experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the dealership. They might share what it’s really like to work there and give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Service Advisor: Deliver Elite Auto Care Experience
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering exceptional customer experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making our customers' auto care experience top-notch!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Service Advisor. Mention any specific skills or achievements that align with what we’re looking for, like your automotive knowledge or your ability to thrive in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us quickly understand why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website at www.autocan.ca/careers. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cambridge Housing Authority
✨Know Your Stuff
Brush up on your automotive knowledge and be ready to discuss common repairs and services. Familiarise yourself with the dealership's offerings and any specific brands they focus on, as this will show your genuine interest in the role.
✨Customer Experience is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills and ability to connect with clients.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently, especially when discussing your previous experience as a Service Advisor. This will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the dealership's culture, team dynamics, and expectations for the Service Advisor role. This not only shows your enthusiasm but also helps you determine if the dealership is the right fit for you.